As a Quality Assurance Specialist at Fiserv, I lead the end-to-end delivery of testing solutions for various applications in the financial domain, including payments and investment banking. With over 10 years of experience in software testing, I have developed expertise in manual and automation testing for web-based and database applications, using tools such as Jira and Selenium.My role involves understanding the client requirements, preparing the test strategy, estimating the effort and schedule, assigning work to junior team members, and leading them through the test cycle. I also participate in discussions and defect triage calls with the business team, the client, and third-party vendors, and report the status to the team management. I enjoy working with diverse stakeholders and collaborating with the production support team to resolve any issues or defects. My goal is to ensure the quality and reliability of the applications and deliver value to the clients.