Role:In my current position, I lead operations, strategy, and data initiatives, driving process optimization and overseeing key teams in Customer Success, Procurement, and Accounting. My focus is on delivering strategic projects on time, within budget, and with optimal resource utilization. I excel in fostering cross-functional team collaboration, controlling costs, and mitigating risks while upholding high-quality standards. Achievements:• Orchestrated process optimization initiatives, enhancing project completion accuracy within set timeframes and budgets.• Demonstrated cost control prowess, leading to substantial savings and improved profitability.• Established effective communication channels and negotiation strategies, building strong relationships with clients, suppliers, and internal stakeholders.• Implemented proactive risk management measures, ensuring business continuity and minimizing disruptions.• Developed pricing models for new business verticals and refined cost-pricing structures for existing ones, driving profitability and strategic growth.• Leveraged automation tools and programming languages like Zapier, Open APIs, Google App Script, and Python to optimize workflows and drive efficiency.• Directed organization-wide OKRs, translating them into actionable projects and ensuring team alignment for successful execution within defined timelines and budgets.• Monitored KPIs regularly to steer continuous organizational growth.• Strategically built and nurtured teams for new business lines.

Role:As a Director of Strategy and Analytics, I was responsible for leading, executing, and monitoring CX, analytics, and GTM strategic initiatives. Managing people, Ops, and the analytics department, my day-to-day involves leading and managing a portfolio of cross-functional projects/programs that align with the mission and vision of the organization. Leading programs to keep things on track (QBR's/Annual Reporting) while being the catalyst for efficient execution. Techmenity is a company in the Proptech space leveraging technological expertise for making future-ready smart buildings in New York.Achievements:• Successfully project-managed a complex data analytics initiative, leading a cross-functional team to develop dynamic dashboards that provide real-time visibility into project progress, organization-wide profitability, and live updates on Customer Success team Service Level Agreements (SLAs), enabling data-driven decision-making and enhancing operational efficiency.•Conceptualized and implemented a cloud-based architectural ecosystem of (SaaS) platforms in alignment with the organization's scaling strategy, spearheading change management and adoption efforts across the entire organization. Achieved a remarkable 100% adoption rate within just 30 days of deployment• Re-engineered entire communication flow by analyzing bottlenecks for effective cross-functional team engagement, increasing stakeholder satisfaction.• Spearheaded and project-managed implementation of organizational-wide KPI projects from scratch; driving the team towards a data-driven mindset achieving a 75% labor utilization rate • Trimmed $500K from the annual budget by identifying gaps, eliminating waste, and streamlining processes• Built pricing/revenue models to deliver market planning & and execution for new IoT initiatives and built a profitable vertical complimenting the core services of the company

Role:I further designed and synthesized current business intelligence and trend data to support recommendations for action. My role focused on streamlining the operations and providing data-driven recommendations for the ‘Next Big’ step for expansion (mostlyfocused on Franchising).Achievements:• Identified and analyzed industry trends in Smart Home and Smart Connected Buildings Integration Market, evaluated Go-To-Market strategy and provided recommendations• Recommended internal lean business strategies for efficient business operations, estimating reduction in the annual operational expenditure by 30%.

The Stanford Latino Entrepreneur Leaders Program at LBAN is an investment in Hispanic business owners to scale their business through an immersive program that provides owners the education, networks, mentorship, and access to capital to grow their business, create jobs, and build a stronger economy.

Role:In this role, I have led projects to provide strategic direction and operational supervision to facilitate the delivery of due diligence credit reports. Supervising a team of 4 analysts, my role was primarily focused on optimizing business processes.

Role:As a Risk Analyst, I have identified, analyzed, and documented potential risks mitigating and eliminating the risk of losing interest revenue by 5%. I further accelerated and facilitated various large cross-functional projects of critical nature by playing a pioneering role in maintaining deliverables, timelines, and cost-effectiveness.Key accomplishments:• Streamlined operational pipeline by identifying process gaps and reducing 30% Turn-around Time.