Sneha Reddy Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

Airbnb like rental homes for everyone. https://craftedhomes.co

Hyderabad, Telangana, India

Bedfordshire, United Kingdom

• Carried out user-centric analysis for selling electric cars in used cars industry: established KPIs, assessed performance and identified improvement opportunities
• Documented product roadmap for future implementation of electric car resales at A6 Motors.
• Increased the customer service feedback score from 79% to 85% in a 3 month period.
• Assisted in the creation of a communication system between product management and sales teams to facilitate awareness of new product developments.
• Organized and maintained competitor information in a searchable database
• Assisted in translating the identified business needs into product features

London, United Kingdom

* Working with Official Beds Student Union, helping every student get the most out of their university experience. My role is involved with Marketing & Communications Department. * Campaigning on issues that students care about, as well providing lot of opportunities for students to meet new people, developing their skills, campaign for change and try.

Hyderabad Area, India

• Handled seller queries over email across UK,USA and CA.
• Close collaboration with engineering team to resolve the technical difficulties the seller faces.
• Used effective approaches for choosing a course of action or providing appropriate solutions.
• Make customers and their needs a primary focus. Developing and sustaining productive customer relationships
• Improve process knowledge of the team by conducting sessions on internal tools & various other topics
• Establish proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits

Bengaluru, Karnataka

• Worked as catalogue specialist for Magento website
• Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met.
• Informing manager regarding possible quality issues; analyse the situation and recommend corrective action.
• Populating and proposing content for the product catalogs on the website.
• Interacting and coordinating with vendors and manufacturers to help ensure a smooth data flow.

Nano Degree, Product Management

Udacity Product Management Nano Degree covers defining product strategy and KPIs based on market analysis, pitch a product vision to get.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Student ambassador -Corporate Innovation & Entreprenuership -Product & Project Management -Management Practice.

Education record