- Utilized Python’s sci-kit learn library and performed Logistic Regression to predict future sales- Developed a python script to read megabytes of data from a source system and format it, making the result compatible to push to a target system using REST API- Designed, built, and managed large analytical reports to determine ongoing discrepancy trends between data stored in disparate systems and assisted application teams in cutting down discrepancies by 59%- Prepared SQL reports and designed Tableau dashboards for the management with data-driven recommendation that improved key performance indicators (KPIs)- Design and develop weekly, monthly, and quarterly dashboards, scorecards, and reporting for the business on Tableau- Worked with Datamart team to model a schema and analyze the data to understand customer behaviour and engagement to digital communication

- Built ETL solutions using Informatica to transform and transfer data from one system to another- Automated data flow pipelines using Informatica and Salesforce connector by importing data from Salesforce CRM and other databases into Salesforce Marketing Cloud for digital marketing- Lead the project to launch and extend digital marketing campaign outside of the US- Generated and analyzed email and SMS tracking reports for campaign effectiveness and performance to improve response and growth - Implemented trigger-based emails using Salesforce Marketing Cloud’s web services (SOAP/REST API)- Created dynamic content for email and SMS consisting of AMP Scripts for better customer experience- Developed, tested, and supported a Retailer Compensation System (Varicent) portal for the retailers to view their weekly/ monthly compensations and bonuses

> Diagnose and resolve unique, non-recurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature> Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment> Install and support PC, laptop, tablet and mobile hardware and software > Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function> Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems

> Geocode, plot and project points representing non-residential locations in Annapolis city on ArcMap> Classify land use into fourteen major categories for adoption by the City> Identify used land areas from years 2007 and 2015 data and assign primary uses and parcels to them based on their unique NAICS code> Deliver a city-wide GIS database and map of land use by the major categories

> Use Salesforce CRM to profile and research target companies and uncover business and IT stakeholders> Generate leads and qualification activities using Hoovers.com> Create and cultivate relationships with customer base in the IT industry and uncover new needs while supporting Sales team with research and prospecting> Manage meetings and maintain a database of contacts, accounts, and leads to monitor sales revenue of the company's products

Project 1:> Employ pivot table in Excel to segment and classify large amounts of crime-related data in Howard County, MD over the past 25 years> Divide the county into grid cells and geocode them to identify the location of the incident> Use SPSS to generate heat maps, analyze the data and identify trends in the incident area> Create an interactive Tableau dashboard to determine the pattern of different crime categories across multiple years Project 2:> Read unstructured data from Gallup's pre-presidential election surveys taken place in the past four decades using SPSS> Analyze the data to understand the change in people's opinions relating to Presidential elections and candidacy