Sneha Pai Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Santa Clara, Ca, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

• Involved in the requirement gathering with the business users to implement the financial business process• Customized Salesforce to develop a lead to opportunity sales process for new business lines• Created and managed custom objects, custom fields, record types, page layouts, formulas, validation rules, custom links, custom labels, process builders to implement the customizations for different business lines• Configured profiles, permission sets and sharing rules to provide object, field and record level access to different users• Developed triggers, apex classes and test classes to generate code coverage for various functional needs in the application• Created and managed workflow rules and related tasks, field updates and email alerts• Worked on the batch apex class and test class involving SOQL, SOSL and DML queries to fix the issue related to updating the user in the relationship client team and scheduling the batch class to run at a specific time• Deployed customizations from sandbox to production environment using change sets and ANT Migration Tool• Designed different Email templates to send automatic response to customers• Developed custom reports using standard and custom report types to help users manage and analyze data

Dublin 2, Ie

• Customized Microsoft Dynamics CRM 2015/2016 organizations at the form, entity, relationship, reports, workflow, dialogs, and business unit/user role permission level• Developed plugins using C# for CRM data validation and to enable business flow overlays• Developed complex CRM reports for business to gain better understanding using SQL Business Intelligence Development Studio• Wrote JavaScript for form customizations which included the use of JQuery, ODATA (REST), and FetchXML• Migration of client database to CRM applications by developing scribe DTS packages• Worked on Agile Methodology and Test-driven projects which maintained project schedules and tasks• Performed Unit testing using Microsoft Fakes, also performed automated test cases for plugins and custom activities• Used Jira Software helps you plan and organize tasks, workflows, and reports for your agile• Provided support for existing projects , identified bottle necks and documented repetitive problems for proactive resolutions

• Designed, customized Microsoft Dynamics CRM2011/2013 in finance and insurance domains for Mahindra Finance Pvt Ltd• Used JavaScript, HTML for CRM form customizations and validations as per client requirement to modify the business flow• Developed plug-ins, custom activities, complex business logics for handling and tracking various stages of loan approval• Installed vanilla CRM application from scratch and customized it as per the business requirement• Developed SSRS reports for data analysis using Business Intelligence Development Studio for multiple projects • Analyzed business requirements for customization and enhancement of CRM applications • Reduced errors by implementing and integrating scripts on production servers• Conducted training to the end user on CRM application and customizations• Lead client servicing as Customer Landscape Coordinator by resolving bottlenecks and enhancing system availability

Master'S Degree, Management Information Systems, General

Bachelor'S Degree, Biomedical/Medical Engineering