Assisted IT Manager with administrative tasks Troubleshooted and provided support to the campus messenger App and Outlook Web AppWorked with subject matter experts to gather information, identify relevant data and audiences , and write technical process documents that are user friendlyEntrusted with printer driver installation and documentation for the entire collegeMapping Drives and Installation of Windows 7 & 10 OEM , Microsoft office 2013 and various other software

Welcoming visitors at the front desk by greeting and directing them appropriatelyAnswer, screen, forward incoming phone calls received at the front deskProvide basic and accurate information in-person and via phone/emailWorked with Placement Officer to contact recent graduates over the phone & updated their current job statusAssisted student liaison officer with data entry , documentation, auditing student files and related administrative tasksInvolved with making and issuing College ID and Print Cards