Snehdeep Chanda Email & Phone Number

Noida, UP, IN

India

- Managing a dynamic portfolio of 40-50 Mid-Market with maximum $50000 ACV- Strategically executing a comprehensive event management and marketing strategy through a consultative approach- Ensuring high retention rates through effective product adoption and expansion- Identifying lucrative cross-sell and upsell opportunities for increased revenue.

Noida Area, India

• Manage BoB of 300 SMB/Enterprise customers to ensure customer retention and account growth
• Partner with Product team to provide relevant messaging for different industries
• Account based marketing to increase revenue impact by looking for opportunities to cross-sell and up-sell
• Build and manage relationships across the customer organization hierarchy
• First point of contact for any customer escalations
• Address training needs for the customer base

Gurgaon, India

• Drive end to end digitization of event management using Cvent event management platform
• Understand and implement complex event requirement and queries to create scope of work in Cvent system.
• Create event website and registration CRM for Cvent clients
• Deliver system demos to clients to drive adoption
• Led and managed at risk accounts with 100% success rate
• Anchor training sessions for complex back end set-ups for self maintainance

Gurgaon, India

Noida

Allocation and distribution of workload to team members to ensure optimum utilization of resourcesMonitoring and maintaining schedule adherence as defined by WFM Team Identifying and conducting training sessions to bridge process knowledge gapsConducting call monitoring session for each adviser under my span of control and provide regular feedback Conduct.

Gurgaon, India

Regulated Insurance Sales in the Australian Market (GECFA)Outbound Sales - Sold insurance products such as CPP, Account protection plusG.E Auto Fin - Customer Account Manger (GECFA)Managed phone requests for GE Auto Finance customers