• Event Organization: Organized and coordinated numerous high-impact events that brought together technology thought leaders, industry experts, and academic luminaries.• Marketing and Branding: Developed and executed marketing strategies to ensure consistent and effective branding for Innovate@UCLA, enhancing our visibility and engagement within the tech community.• Community Building: Fostered a strong network of passionate business leaders from diverse backgrounds, promoting collaboration and knowledge sharing.• Financial Management: Tracked and presented financial performance at Board Meetings, ensuring transparency and strategic alignment with organizational goals.• Project Planning and Execution: Defined project scopes, developed detailed plans, and managed resources to ensure successful project delivery.• Stakeholder Collaboration: Worked closely with industry partners, academic institutions, and student organizations to deliver successful initiatives and drive the mission of Innovate@UCLA.

• Tracks and communicates project status to stakeholders and investors through customized reporting decks.• Monitors projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.• Ensured compliance with HIPAA and other healthcare environment, operations, and occupational regulations. • Architected or redesigned key business processes through development of templates, procedures and guidelines, and assisted in communication plan for operationalizing future state.• Sample project: successfully implemented new enterprise-wide electronic medical record (EMR) application on-time and to agreed-upon specifications, including user acceptance testing and validation and end-user training/in-service.

• Implemented new credentialing processes for two business lines (Occupational Medicine/Urgent Care and Telemedicine business units) to ensure compliance with accreditation standards while supporting expedited physician on-boarding resulting in improved operational efficiencies.• Collected and analyzed relevant confidential data to determine provider’s eligibility to contract while ensuring that all Federal, State, and local requirements and standards are met. • Performed independent validation of reported information utilizing industry databases and primary source verification.

• Processed guest check-in and check-out functions efficiently while promoting the hotel brand. • Responded to guest inquiries in a timely and courteous manner. • Maintained accurate guest portfolios, including charge and payment posting.

• Developed guest relations policies, procedures, and standards in advance of opening for this new luxury hotel and resort property.• Performed front desk administration duties, including guest check-in and check-out, booking reservations, compiling guest charges, accommodating special requests of VIP guests, report preparation, and all aspects of guest relations.

• Managed sales and marketing, developed promotional strategy, interfaced with key client accounts, supervised guest relations, and performed daily operations management functions. • Consistently exceeded all sales and occupancy targets by establishing a highly successful multi-channel marketing plan for this new resort property.• Developed corporate branding and promotion strategy for the European market including social media, third-party resellers, print, TV, and radio advertising.• Designed hotel website and collateral marketing materials and optimized advertising spend.

Managed front office operations in an efficient manner; included staff training and supervision, guestcheck-in and check-out, reservations, guest folio accounting, and guest relations.