Automated Testing of D365 F&O- Automate testing efforts of software updates by developing test and user guides- Work with different teams of the company to test and debug the updated application, D365 F&O- Organize online meetings with different teams to coordinate testing efforts- Actively monitor project milestones and deliverables using SmartsheetIT Support- Troubleshoot user-reported IT issues through Jira, by engaging with the users and replicating their issue in the test environment- Reduce the number of Jira IT tickets from an average of 50 to 10 by analyzing root causes efficiently and by collaborating with different departments to find the most optimal solution given its context

Responsibilities as the Assistant Technician- Discuss with the client concerning the current progress of the team and the solutions to their issues- Increase the efficiency of the workflow by 30% by preparing the material for the head technicians on the job site- Braze copper pipes of different sizes using brazing rods, brazing torch, and pipe cutter- Install the ducts and line sets for the HVAC system- Caulk any gaps formed by the holes made for the refrigerant line sets- Build the tables for the outdoor AC units on-site using aluminum tables, wood posts, metal strappings, etc.Responsibilities as the Warehouse Manager- Prepare all AC units and machines necessary for the technicians in the warehouse within two weeks of their job- Control the inventory of tools and materials - Ensure the safe delivery and storage of all orders in the warehouse - Oversee technicians during their arrival at the warehouse to maximize their efficiency and customer satisfaction- Run the recycling process of metal and wire scraps

- Self-learn XGBoost and AI usage in data science- As a team of four interns, organize the tasks to finalize the research project of Urban Links- Present Urban Links’ research during the DawsCon AI conference - Make the flowchart for the code of the probability of pipe failures in Kitchener alongside two interns- Code the proximity to the broken pipes data using Python and Excel- Debug coding issues