Snigdha Tripathi Email & Phone Number

Customer Success Manager focused on delivering solutions and enabling customer delight.Over 10 years of experience working with multicultural teams, gained while worked at different locations- India, Indonesia and UK.Experienced professional with a demonstrated history of working in the IT\ITeS sector with specialised focus on Requirements Analysis, Customer Experience, and People Management. I thrive on nurturing relationships and customer-centric outlook focused on driving sustainable growth.My primary focus is relationship management ensuring customer success for both new and existing clients.I possess a result driven mind-set that always focuses on achieving and exceeding targets and a keen listener to customer's requirements, in order to understanding customer behaviour, gathering market intelligence, tracking competitor actions and developing strategies to combat competitions and present solutions to customer's pain point.Currently associated with Pratham Software Inc. UK (PSI), a leading provider of IT services and solutions. PSI’s endeavour is to provide cost effective, secure and innovative end to end technology solutions to help you achieve your objectives. At PSI, we believe in delivering value and it's the core of everything we do as a business.If you’d like to know more about our services or would like to know further, please feel free to connect.

Listed skills include It Recruitment, Recruitments, Hris, Employee Engagement, and 33 others.

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  Customer Success Manager

  Pratham Software (Psi)

  Oct 2015 - Present - London, England, United Kingdom