Silviu Stefan N. Email & Phone Number

Bucharest, Romania

During my time here, I seized the chance to transition to the transport sector, enabling a more in-depth exploration of microwave technology concepts and the consolidation of my knowledge in layer 2 and 3 domains.Main duties:- Monitoring multiple customer networks, promptly addressing and resolving issues to minimize impact on the end client.-Dispatching field engineers while making sure they are aware of where the troubleshooting should be conducted and acting as a point of contact for both the engineer and the customer, ensuring all parties are updated accordingly.- Serving as the primary support contact for customers utilizing Ceragon solutions under existing Service Level Agreements. Responsibilities encompass licensing, software releases, basic equipment troubleshooting, and meticulous documentation with appropriate escalation procedures.

Constantly learning how to improve my management skills, being the person responsible for the operations within the company. Managed to implement a system for increasing the productivity of the directors, by monitoring the activity and generating reports every month, allowing us to improve the points that were not providing performance.Project management skills were acquired by studying individually books and training with the directors during periods of low activity for the company.Overall management skills that have been acquired by working with directors of marketing and finances, coordinating the team, and improving the processes within the company, including policies and agreements.

Bucharest, Romania

First contact with the Telecommunications Industry and a great opportunity to understand the theoretical side of a 2/3/4/5g network. In present, I continue to develop myself, as I am aiming to be fully confident and resolve the day-to-day issues fast, and be ready for new challenges that may arise.Front Office employee, working on RAN Netherlands for T-MobileMain duties: Monitoring, ticketing, troubleshooting, and communication with field engineers (or different companies, such as power companies).Tools that are being used on a daily basis: iMaster MAE, iMaster NCE, U2020, Netcool, Neteco, Nokia NPM, ProFlow, ServiceNOW, ENM, Merlin.Additional useful tools: Traffica, Obersium, Anritsu, DownDetector, Grafana.

Bucharest, Romania

Coventry, United Kingdom

General warehouse duties;Training colleagues in order to maintain and raise the performance within the warehouse, keeping the workplace safe and secure.

Coventry, United Kingdom

Young student, at Coventry University. Musician, doing this for 6 years, and still counting.I am focused on Hip-Hop music, but in the future I want to extend myself on different genres.Videoblogging for about one year, still learning, but with a lot of projects in this domain, which will be combined with music projects.Also, a tech addict, attracted to smartphones, laptops&PCs evolution.

Bucharest, Romania

Bachelor'S Degree, Art/Art Studies, General

This degree is focused on covering all the areas that are included in the music industry, including the academic processes that are.

Education record

Education record