Shannon Mccampbell
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Shannon Mccampbell Email & Phone Number

Customer Engagement Expert | Focused on Delivering High-Quality, Tailored Solutions at World Fuel Services
Location: Houston, Texas, United States 4 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Engagement Expert | Focused on Delivering High-Quality, Tailored Solutions
Location
Houston, Texas, United States
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Who is Shannon Mccampbell? Overview

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Quick answer

Shannon Mccampbell is listed as Customer Engagement Expert | Focused on Delivering High-Quality, Tailored Solutions at World Fuel Services, a company with 2865 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Shannon Mccampbell.

Shannon Mccampbell previously worked as Customer Success Specialist at World Fuel Services and Tier 2 Customer Support Specialist at Hronopoulos. Shannon Mccampbell holds General Studies, Humanities And Fine Arts from Grossmont College.

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World Fuel Services

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Profile bio

About Shannon Mccampbell

With over 20 years of diverse experience in customer service, I am passionate about leveraging my skills and expertise to make a meaningful impact in the People Operations field. Throughout my career, I have honed my abilities in fostering positive relationships, resolving complex issues, and driving exceptional customer experiences.As I transition into the People Operations arena, I bring a strong foundation in communication, problem-solving, and team collaboration. I have a proven track record of organizing and executing annual events that foster team unity and morale. Additionally, I have spearheaded initiatives to provide further education opportunities for employees, ensuring continuous growth and development within the organization.My goal is to contribute to creating a positive and inclusive work environment where employees feel supported, valued, and empowered to thrive. This includes facilitating team-building activities that promote collaboration and strengthen interpersonal connections among team members.I am excited to explore opportunities that allow me to apply my customer-centric mindset, organizational skills, and adaptability to enhance employee engagement, streamline processes, and drive positive change within organizations.

Current workplace

Shannon Mccampbell's current company

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World Fuel Services
World Fuel Services
Customer Engagement Expert | Focused on Delivering High-Quality, Tailored Solutions
miami, florida, united states
Website
Employees
2865
AeroLeads page
4 roles

Shannon Mccampbell work experience

A career timeline built from the work history available for this profile.

Customer Success Specialist

Current

United States

Customer Onboarding & Adoption: Supported the swift onboarding of new customers, ensuring successful implementation and adoption of our products by providing thorough training and resources to maximize feature utilization.Retention & Expansion: Assisted in meeting customer retention and growth objectives by proactively engaging with clients, understanding.

Oct 2021 - Present

Tier 2 Customer Support Specialist

Hronopoulos

Downtown San Diego

Addressed escalated customer issues and ensured timely, effective resolutions to maintain high satisfaction levels.Utilized Zendesk for accurate tracking and case management, contributing to the success of the team’s retention and performance goals.Developed written and verbal communication skills through ongoing support interactions, prioritizing empathy.

Mar 2017 - Dec 2022

Administrative Accounts Receivable Specialist

Wave Electronics

Houston, Texas Area

  • Analyzed financial data and reports to identify trends, discrepancies, and areas for improvement in cash flow management.
  • Provided support in preparing financial statements, budgeting, and forecasting activities.
  • Utilized accounting software and tools to reconcile accounts, track payments, and generate financial reports.
  • Communicated with clients and internal teams to resolve billing issues and discrepancies, maintaining positive relationships and customer satisfaction.
  • Assisted in training and mentoring new team members, sharing knowledge and best practices in accounts receivable management.
Apr 2018 - Nov 2020

Legal Administrative Assistant

San Diego, California, United States

  • Assisted legal professionals in managing administrative tasks, such as documentation preparation, scheduling and correspondence.
  • Conducted legal research, reviewed documents, and prepared summaries and reports as needed.
  • Managed communication with clients, vendors and other stakeholders, providing excellent customer service and support.
  • Assisted in drafting legal documents, contracts and agreements under supervision of legal professionals.
  • Supported legal department in compliance matters, regulatory filings and document management.
Dec 2014 - Apr 2018
Team & coworkers

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2 education records

Shannon Mccampbell education

FAQ

Frequently asked questions about Shannon Mccampbell

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What company does Shannon Mccampbell work for?

Shannon Mccampbell works for World Fuel Services.

What is Shannon Mccampbell's role at World Fuel Services?

Shannon Mccampbell is listed as Customer Engagement Expert | Focused on Delivering High-Quality, Tailored Solutions at World Fuel Services.

Where is Shannon Mccampbell based?

Shannon Mccampbell is based in Houston, Texas, United States while working with World Fuel Services.

What companies has Shannon Mccampbell worked for?

Shannon Mccampbell has worked for World Fuel Services, Hronopoulos, Wave Electronics, and Hronopoulos Inc.

Who are Shannon Mccampbell's colleagues at World Fuel Services?

Shannon Mccampbell's colleagues at World Fuel Services include David Hornaday, Arm, Kerry Bangert, Chad Mortensen, Christine Sanchez, and Sedima Mokonyama.

How can I contact Shannon Mccampbell?

You can use AeroLeads to view verified contact signals for Shannon Mccampbell at World Fuel Services, including work email, phone, and LinkedIn data when available.

What schools did Shannon Mccampbell attend?

Shannon Mccampbell holds General Studies, Humanities And Fine Arts from Grossmont College.

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