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As the VP of Business Development at HMC3, I oversee the sales and delivery of professional and managed services for premise, cloud, or hybrid technology management that directly aligns with our clients' core business objectives. With over 6 years of experience in this role, I have successfully established and maintained long-term relationships with key decision-makers and influencers across various industries and markets.My mission is to provide innovative and customized solutions that leverage business intelligence and artificial intelligence to enhance contact center performance, workflow, workforce management, and customer satisfaction. I have a proven track record of generating new business opportunities, increasing revenue and profitability, and leading cross-functional teams to deliver high-quality results. I am passionate about staying on top of the latest trends and best practices in the contact center domain and sharing my insights and expertise with my clients and colleagues.
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Vice President Of Business DevelopmentHmc3 Mar 2020 - 2024West Port, Ct, UsREMOTE WORKER Business Specialist, Contact Center Analytics, Business workflow, workforce management using Business Intelligence and Artificial Intelligence. Expertise in Professional and Managed Services, for Premise, Cloud or Hybrid technology management that directly aligns to meet core business objectives, including defined service level agreements (SLA's) High Availability (HA) and Cyber Security. -
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Sr Field EngineerPacific Life 1991 - Aug 1999Newport Beach, Ca, Us
Stephen Robinson Skills
Stephen Robinson Education Details
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California State University-Long Beach - College Of BusinessManagement Information Systems And Services -
Chaminade College Prep
Frequently Asked Questions about Stephen Robinson
What is Stephen Robinson's role at the current company?
Stephen Robinson's current role is Business Development VP @ HMC3 | Contact Center Analytics, Business Intelligence.
What is Stephen Robinson's email address?
Stephen Robinson's email address is sr****@****ess.net
What is Stephen Robinson's direct phone number?
Stephen Robinson's direct phone number is (949)-421*****
What schools did Stephen Robinson attend?
Stephen Robinson attended California State University-Long Beach - College Of Business, Chaminade College Prep.
What skills is Stephen Robinson known for?
Stephen Robinson has skills like Voip, Unified Communications, Cloud Computing, Professional Services, Managed Services, Saas, Call Centers, Ivr, Unified Messaging, Call Center, Telecommunications, Integration.
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