- Coordinate detailed project plans, including timelines, milestones, and resource allocation with clients- Serve as the primary point of contact for stakeholders, providing regular updates and addressing concerns- Ensure project deliverables meet quality standards and project requirements- Track project progress, analyze performance metrics, and implement necessary adjustments

- Assist in general office operations, including scheduling, correspondence, and filing- Manage and update databases, handle data entry, and maintain accurate records- Provide administrative support to CEO and colleagues as needed- Develop visual content for various media, including print and digital formats- Revise designs based on client or team feedback to meet project requirements- Support various clients in Quickbooks, HubSpot, and Shopify Operations

- Assist in organizing and maintaining episode files, show notes, and other podcast-related documentation- Handle email correspondence, customer support, and manage inquiries via Zendesk- Helps manage podcast scheduling within the team- Assists in monthly data and record entry via Vevo and Repertoir

• Assisted in the hiring and training process of trainees and associates• Assisted in organizing annual internal events for the associates• Prepared important reports and documents for the Human Resources Department• Responsible for creating and updating overall trainees' database