Santo Santoro Email & Phone Number

Turin

Senior Program and Project Manager, working as consultant at CNH Industrial.• Driving IT projects using project management methods• Coordinate and maintain contact with Information and Communication Technology (ICT), third party business and suppliers, and software vendors• Produce project functional documents (project plan, test plan, status reports etc.)• Handle as Program/Project Manager the following programs/projects: "HW Refresh program", and "DHCP migration"• Assigned in the project team of the "Change Over Program" T&T program for the management of Midrange (Wintel / Cloud), Midrange (UNIX / Iseries) and Disaster Recovery Enhancement streams• Define and manage project activities, resources, risks, problems and escalation• Support the delivery team on Handover processes, in order to manage properly the services received from the project team.

Turin

Quickly understanding projects objectives, generating project scope documentation, meet stakeholder on consensus to delivery approach; collaborate with global team resources to deliver project objectives. be able to mitigate and resolve issues, re-establish project momentum throughout all stakeholder tiers including end users, technicians, subject matter experts as well as management in both business and/or operations.I have a extensive technical background to allow me quickly assimilate new information technologies within project scope, and organizational culture to build rapport needed to deliver successfully on projects.Manage all project phase to deliver business strategic objectives and fill the end customer needs; Planning, schedule development, strong communication, presentation, analytical and problem solving skills.

on DIAGEO customers; my role was to:- manage IT customer projects; I participated in the project of implementation, management and maintenance of the cabling of the business network (Voice and LAN) and in the Server Room restructuring Project for Diageo customer- provide support to the users on office automation programs and other client application.- Install, configure and maintain servers, PC client and accessories (printer, scanner ....)- software installations and support- manage and maintain of the cabling of the business network.- manage of Server Activity (patching, Health Check, Quaterly backup data, .........)- manage of the compliance checks on the Diageo Italian servers.- manage of the operations of backup and restore of the data.- manage of the safety of the data and protection.

Turin

I worked in the VISTEON Corporation; my role was to:- manage internal projects- provide support to the users on office automation programs and other client application- Install, configure and maintain servers, PC client and accessories (printer, scanner ....)- software installations and support- manage and maintenance of the cabling of the business network.- manage of the operations of backup and restore of the data.- manage of the safety of the data and protection.- manage and share in the projects of the Information Technology- manage of the relationships with the suppliers (VENDOR)