Benjamin Snyder Email & Phone Number

Durango, CO, US

• Manage and lead the onboarding experience for Pluralsight's largest Flow enterprise customers from end-to-end, including application installation, training rollout, and program launch.
• Assign projects to onboarding consultants and collaboratively work to ensure consistent delivery of strategic key results.
• Consult with senior engineering leaders at the executive level in designing strategic adoption plans and delivering expert training that maximize product usage and revenue.
• Provide training and expert guidance to software engineering leaders on metrics that increase throughput utilizing Agile Scrum and Kanban workflows, improving time-to-value and throughput on services delivered.
• Manage ad hoc projects and serve on committees to improve account accuracy and provide strategic guidance for the Voice of the Customer program.

Durango, CO

GitPrime analyzes a team’s codebase to quantify software engineering progress and help engineering managers lead their team effectively. Unlike traditional ticketing systems, that only track requested features based on self-reporting, GitPrime leverages the data from version control to provide timely and accurate answers based on facts not.

Durango, CO

• HireUp is a very specialized recruiting firm. We do nothing but technical-focused positions. Our dedicated philosophy has helped us become one of the most successful engineering recruitment firms in the Silicon Valley..
• Identified candidates and generated a large volume of candidates for the pipeline of approved client openings
• Called, screened, and qualified candidates to ensure a positive candidate and client experience
• Scheduled phone and on-site client interviews
• Communicated offer letters and other outstanding requirements once candidates reached the offer stage
• Inputted new data and maintained data records accurately in the applicant tracking system

Durango, CO

- Take escalations from Inbound Customer Support- Troubleshoot computer and point of sale systems over the phone with both technical and non-technical merchants- Run network tests and diagnosis including telnet, tracert, ping, DNSflush, ipconfig, and SpeedTest over the phone with customers, helping them pinpoint where their problem lies- Work with a range.