Christopher Snyder Email & Phone Number

Camarillo, Ca, Us

Noida, Uttar Pradesh, In

Implementation Leadership: Spearheaded comprehensive Coupa implementations, including critical ERP upgrades and Brazil market enablement. Expertly captured business requirements and designed tailored solutions to enhance process automation and supplier information management.Collaborative Workshops: Facilitated cross-functional workshops, uniting IT, Finance, and Procurement teams to ensure project coherence and success. Fostered a collaborative environment that aligned diverse team efforts with project objectives.Regulatory Compliance: Conducted comprehensive research on local regulations, customizing Coupa configurations to meet Brazil’s market demands. Ensured compliance and operational efficiency by staying abreast of regulatory changes and integrating them into system designs.Strategic Communication: Delivered regular executive briefings, complete with detailed dashboards that highlighted project progress, identified potential risks, and ensured alignment with strategic organizational goals. Provided transparent updates to facilitate informed decision-making.Integration Support Expertise: Provided expert support for multiple, complex integrations to and from Coupa, ensuring seamless data exchange and system interoperability across diverse business applications through various middleware and ERP solutions.

Foster City, California, Us

Innovation in Software as a Service: Pioneered customer service enhancements for enterprise organizations by researching and implementing advanced Coupa solutions, driving significant improvements in client satisfaction and operational efficiency.Dynamic Presentations: Conducted in-depth presentations to prospects, effectively showcasing Coupa’s robust capabilities in meeting diverse business needs and facilitating enterprise-wide digital transformations.Product Suite Mastery: Gained comprehensive expertise in Coupa’s extensive product suite, demonstrating proficiency in discussing, demonstrating, and architecting seamless integrations across various platforms.Strategic Management: Managed the entire sales cycle, from RFPs to platform demos, IT workshops, and documentation creation, while providing comprehensive training and presentations to ensure stakeholder alignment and buy-in.Subject Matter Expertise: Established as a Subject Matter Expert in Business Spend Management and Procure-to-Pay processes, offering critical insights to sales teams and clients, and guiding enterprise procurement transformations with strategic advisory.

Bangalore, Karnataka, In

Project Leadership: Directed the implementation and upgrade of the Coupa platform as a Senior Procure-to-Pay (P2P) Solution Architect, ensuring uninterrupted business processes during critical transitions.System Configuration: Managed updates and data migration within the project scope, maintaining system integrity and performance.Advanced Technical Support: Acted as the primary point of contact for Level 3 support, adeptly diagnosing and resolving complex technical challenges related to the Coupa platform, including sophisticated integration errors.Team Management: Led a team of four specialists in executing national, system-wide implementations and upgrades, ensuring alignment with key stakeholders on project architecture, hypercare strategies, and overall system enhancement.Process Optimization: Re-initiated and optimized new system-wide P2P system upgrade processes, integrating with various systems such as ERP, HR, and Middleware to streamline operations.Technical Issue Resolution: Established a dedicated channel for escalated technical issues, collaborating with engineering and product teams for rapid resolution during upgrade phases.Platform Adaptability: Coordinated platform configurations to meet evolving user requirements, ensuring a user-centric approach to system design and functionality.Testing Oversight: Oversaw the creation and execution of a comprehensive testing strategy, encompassing end-to-end, regression, UAT, performance, and smoke test scenarios, to guarantee system reliability.Documentation and Training: Developed a robust documentation and knowledge base, addressing both common and advanced technical challenges to enhance the support team’s ability to resolve technical queries efficiently.

Mumbai, Maharashtra, In

Strategic Implementation: Spearheaded successful Coupa P2P platform implementations, ensuring seamless rollouts, continuous support, and strict adherence to project plans. Facilitated smooth data migration and configuration changes, with a particular focus on integration with SAP HANA S4 ERP systems.SAP Expertise: Served as the primary contact for Level 3 technical support during Coupa implementations, resolving complex technical challenges, including intricate integration errors with SAP HANA S4 ERP.Global Expansion: Led multi-divisional expansions for a prominent international medical supplier manufacturer, managing both domestic and international rollouts with a key emphasis on SAP HANA S4 ERP compatibility.Cross-System Integration: Collaborated closely with key stakeholders on project architecture and design, integrating Coupa with multiple systems like SAP HANA S4 ERP, HR, and Middleware to ensure a unified and efficient system landscape.Rapid Issue Resolution: Established a dedicated support channel for escalated technical issues, guaranteeing rapid resolution during critical phases of implementation, particularly those involving SAP HANA S4 ERP.User-Centric Adaptations: Adapted platform configurations to meet the demands of large divisional rollouts, aligning with evolving user needs and ensuring seamless operation within the SAP HANA S4 ERP environment.Comprehensive Testing: Directed the development and execution of exhaustive testing strategies, including end-to-end, regression, UAT, and smoke tests, with a focus on ensuring compatibility with SAP HANA S4 ERP.HyperCare Focus: Crafted and implemented a HyperCare plan, focusing on the immediate resolution of user issues, especially complex technical challenges related to SAP HANA S4 ERP integration.

El Segundo, Ca, Us

Team Leadership: Led a dynamic four-member team as the Financial Systems P2P Administrator. Oversaw training, support, configuration, and continuous refinements for Accounts Payable processes and supplier enablement initiatives.Strategic Implementation: Crafted and executed a strategic approach for the system-wide implementation of Coupa. Prioritized Accounts Payable process optimization to enhance efficiency and accuracy.Supplier Empowerment: Revolutionized supplier enablement by establishing a self-service portal within Coupa. Streamlined supplier data management, including 1099s, ACH details, and addresses.Technical Expertise: Served as the primary Level 3 technical support specialist for Coupa. Resolved critical system issues promptly, ensuring seamless operational efficiency.Industry Insight: Conducted technical assessments of procurement tools specific to the medical veterinary sector. Evaluated partnership viability and recommended optimal solutions.Escalation Protocol: Implemented an efficient escalation protocol, facilitating swift resolution of urgent technical issues. Collaborated closely with Coupa support and community resources.Efficient Invoice Processing: Redesigned invoice processing workflows, significantly enhancing efficiency. Managed 70% of invoice volume and 80% of organizational spend.Cross-Functional Collaboration: Collaborated with cross-functional teams to resolve complex integration issues between Coupa and other systems. Ensured data integrity and seamless process flow.Comprehensive Documentation: Authored detailed documentation and training resources, empowering the support team and users to handle advanced technical scenarios effectively.

Lancaster, Texas, Us

Leadership Excellence: Directed a national team of 10 professionals, including 6 regional buyers and 4 coordinators, fostering a culture of collaboration and high performance.Cost Reduction: Achieved significant operating cost savings by enhancing forecast models, unifying fragmented data, and developing key supply chain KPIs. This led to a deeper understanding of ingredient lifecycle, optimized inventory redistribution, and reduced obsolescence.Lean Implementation: Spearheaded lean initiatives that resulted in a marked reduction of ingredient costs, driven by strategic improvements in vendor sourcing.Analytical Rigor: Conducted detailed analyses of ingredient costs across multiple locations, incorporating comprehensive data on supplier pricing, yield loss, and ancillary costs to ascertain the true cost of meal recipes.Process Optimization: Mapped out and instituted critical interdepartmental processes and SOPs, covering new ingredient sourcing, meal development, forecasting, inventory reporting, pricing strategies, menu labeling standards, contract negotiations, and pricing bids.Vendor Relations: Cultivated and sustained strong relationships with key vendors through an enhanced communication strategy and precise forecasting, setting clear expectations that led to improved vendor engagement and expedited delivery timelines.

Lancaster, Texas, Us

Demand Forecasting: Spearheaded the periodic execution and comprehensive analysis of demand forecasts across various business channels, ensuring optimal inventory levels and timely fulfillment of meal kit orders.Model Development: Developed and refined forecast models and Bills of Materials (BOMs), accurately predicting ingredient demand for diverse meal kit programs, including retail and direct-to-consumer delivery channels.Technical Proficiency: Leveraged advanced MRP systems, including SAP (Business One), and utilized sophisticated functions and formulas in Microsoft Excel and Google Sheets to enhance forecast accuracy.Inventory Optimization: Significantly reduced product shortages by providing precise and continually improving forecast accuracy, minimizing waste and ensuring just-in-time delivery from suppliers.Vendor Collaboration: Cultivated strong relationships with suppliers, effectively communicating rapid demand changes for IT-related ingredients, and ensuring responsive supply chain management.

Strategic Procurement: Managed all protein and bakery inventory items within the Carl’s Jr. system. Prepared contracts, bids, and ensured timely placement of purchase orders to align with limited-time offerings and system promotions.Global Supplier Coordination: Orchestrated cooperative dual-brand bid packages for Carl’s Jr. and Hardee’s restaurants. Collaborated with international suppliers in the beef and poultry categories, facilitating multi-million-dollar contracts.Financial Impact: Successfully negotiated contracts totaling over $100 million with suppliers of beef, poultry, pork, and tortillas.Process Enhancement: Introduced an inventory analyst initiative program, providing comprehensive training on desk procedures and overlooked insights.Accuracy and Efficiency: Proactively identified and reported inventory discrepancies, leading to improved inventory management practices.

Strategic Vendor Partnerships: Collaborated with major US protein suppliers (Cargill, JBS, MBM, Hormel, OSI, etc.) to create innovative prototypes, driving dynamic product development and optimization.Data-Driven Insights: Conducted comprehensive experiments, meticulously analyzing primary data to derive actionable insights for new product initiatives.Efficient Operations: Orchestrated sensory evaluations and managed administrative tasks, ensuring seamless vendor sample reception and product distribution for nutritional analysis and marketing.Streamlined Processes: Implemented a robust scheduling system for taste tests, refined ideation session protocols, and established an internal project management framework for showcasing enhanced products.Product Launch Success: Played a pivotal role in successful launches, introducing groundbreaking offerings like the Charbroiled Turkey Burger and Hand-Scooped Milkshakes, setting new industry standards.Viral Marketing Impact: Captured public imagination with a viral campaign featuring the iconic 12 x 12 x 12 Bacon Cheeseburger, solidifying Carl’s Jr.'s brand presence across social media platforms.

- Answering/forwarding calls to tech-support and sales representatives.- Coordinated distribution of all incoming communications - phone, fax, mail, network printer, and email.- Responsible for processing all incoming orders.- Facilitating all front office duties such as greeting incoming guests, ordering supplies, maintaining office equipment, forwarding mail, etc.- Oversee shipping and receiving, boxing and preparing orders, and maintaining the inventory.- Assist the sales team by printing and assembling advertising samples of printed benefit statements.

- Tested a variety of different entertainment media/video game titles.- Responsible for finding different errors (bugs) in a game, ensuring quality projects.- Reported all bugs into Filemaker or web-based database.- Determined whether bugs were fixed as newer versions of projects are released

- Managed a staff of eighteen employees.- Used Adobe Creative Suite to create, edit, and update signage daily.- Increased sales and profit margins through direct customer interaction and sales floor leadership. - Maintained a clean, accessible, and merchandised sales floor.- Assisted a large variety of customers ranging from high-end software, video games, DVDs, to music CDs.- Provided extensive knowledge of PC software as well as console video games.- Often exceeded weekly quota for the store's credit card applications.- Responsible for verifying large shipments of products daily.

Business, Computer Science, Data Analysis

Business Administration And Management, General