Evaluate, recommend and implement pharmacy management strategies and pharmacy capabilities for existing and potential clients. Support retention of existing accounts and acquisition of new accounts, working with the Sales team to consult on pharmacy plan design and optimal benefit changes.

Develop, implement and advance data driven health management strategies for corporate wellness clients. Provide clinical expertise to customers seeking to improve medical and health cost trends and reduce health risks while increasing productivity and reducing absenteeism within their employee population. Collaborate with clients to advance a customized comprehensive health management strategy. Assess each client’s cultural environment to make customized recommendations designed to facilitate… Show more Develop, implement and advance data driven health management strategies for corporate wellness clients. Provide clinical expertise to customers seeking to improve medical and health cost trends and reduce health risks while increasing productivity and reducing absenteeism within their employee population. Collaborate with clients to advance a customized comprehensive health management strategy. Assess each client’s cultural environment to make customized recommendations designed to facilitate positive behavior change.Partner strategically with Sales to gain and retain group business. Target and advance groups not currently engaged with a health management strategy by identifying outcome expectations and offering meaningful solutions.Advise clients throughout the planning, implementation and evaluation phases of a health management strategy. Provide excellent customer service to clients through consulting, reporting and program design. Demonstrate client progress including clinical outcomes and behavior change, productivity impact, increase in utilization of programs and services. Participate in the development and presentation of clinical presentations. Facilitate discussion of clinical reports including aggregate health risk assessment reports, productivity impairment reports, behavior change and population progress reports and quarterly activity reports. Spearheaded a project to redesign the Sales Force Automation database to reflect value and savings provided by services rendered by the Clinical Client Relations Department. Serve as both department subject matter expert and department trainer for Sales Force Automation.Mentor team members about departmental processes and products as well as best practices as senior team lead. Show less

Provided high-level support to the Executive Vice President of ACEC/PA (Association for Engineering Companies in Pennsylvania). Worked within tight deadlines on multiple projects simultaneously. Customer service driven, responded to and resolved issues quickly. Worked independently with little or no supervision.Successfully coordinated numerous events, including monthly meetings, large banquet events and annual conferenceReduced redundancy and improved processes including… Show more Provided high-level support to the Executive Vice President of ACEC/PA (Association for Engineering Companies in Pennsylvania). Worked within tight deadlines on multiple projects simultaneously. Customer service driven, responded to and resolved issues quickly. Worked independently with little or no supervision.Successfully coordinated numerous events, including monthly meetings, large banquet events and annual conferenceReduced redundancy and improved processes including redesigning the member database system and company website resulting in a cost savings of over $50,000Website administrationDatabase managementCommunicated with various clients, members and stakeholders Show less

Enhanced the nation's leading fitness program for older adults via successful marketing and promotional efforts, resulting in high customer satisfaction. Led aggressive community outreach and awareness campaigns to heighten client profile; and supported day-to-day program operations at 30+ fitness center providers in a manner to ensure quality.• Implemented the 2009 and 2010 client marketing strategy, including designing the marketing portfolio and allocating the associated operating… Show more Enhanced the nation's leading fitness program for older adults via successful marketing and promotional efforts, resulting in high customer satisfaction. Led aggressive community outreach and awareness campaigns to heighten client profile; and supported day-to-day program operations at 30+ fitness center providers in a manner to ensure quality.• Implemented the 2009 and 2010 client marketing strategy, including designing the marketing portfolio and allocating the associated operating budget.• Developed a return on investment analysis tool, yielding a 20% reduction in spending waste.• Designed provider performance reports analyzing trends and forecasting utilization patterns, driving member engagement strategy.• Created a marketing budget tracker to streamline spending and eliminate redundancies.Distinctions• 2010 All Star Team• Appointed marketing lead for regional team and statewide district• Consecutive marketing design awards• 2006 Healthways #1 District Award Show less

• Helped supervise six bank branches, overseeing daily operations, staff and troubleshooting.• Co-developed (with marketing and PR departments) custom promotional programs and events

• Implemented client PR programs, managed media relationships and produced written materials.• Hosted special events, including Heinz Hot Bites campaign for Tony Hawk/2001 Summer X Games featuring autograph session for 1,000-plus children in the target market.• Coordinated Alcoa’s Cordant acquisition communications strategy, including a brochure, magazine, extranet site, video and informational packet.• Built agency-wide media monitoring tool for high-value clients… Show more • Implemented client PR programs, managed media relationships and produced written materials.• Hosted special events, including Heinz Hot Bites campaign for Tony Hawk/2001 Summer X Games featuring autograph session for 1,000-plus children in the target market.• Coordinated Alcoa’s Cordant acquisition communications strategy, including a brochure, magazine, extranet site, video and informational packet.• Built agency-wide media monitoring tool for high-value clients (e.g, Bridgestone/Firestone Inc., Newmont Gold Mining, etc.). Show less