Summer Snyder Email & Phone Number

Ticonderoga, Ny, Us

Elizabethtown, New York, United States

Ticonderoga, Ny

I manage up to 50 orders daily, accepting various modes of payment during these transactions, including cash, credit, and debit. My responsibilities have also included completing the daily opening and closing of the restaurant, which involves overseeing essential preparations such as delivery bags, cash registers, food prep, and ice cream machines.As a shift leader and cook, I interact with up to 150 customers daily by taking their orders and serving them high-quality food with a friendly demeanor. My commitment to customer satisfaction has earned me a reputation for providing exceptional service and ensuring that each customer has a positive experience.Lastly, I'm responsible for our online ordering app/website, which includes updating the menu, solving technical issues, and ensuring orders are sent to the printer correctly.

Ticonderoga, New York, United States

As someone who has worked in the cleaning and hospitality industry, I have provided support to the owner of a business by offering thorough deep cleaning services for private residences. My responsibilities included ensuring that customers' homes were thoroughly cleaned to their satisfaction and that all cleaning supplies and equipment were well-maintained.I take pride in inspecting each site to ensure that it was cleaned well and ready for guests. My attention to detail helps to ensure that customers have a memorable and enjoyable stay.

Queens, New York, United States

As an IT support assistant, I have successfully provided software troubleshooting assistance for 10-15 student and faculty laptops on a daily basis. In addition, I am experienced in processing maintenance paperwork and managing the shipping of devices to Apple and Lenovo for repair. I have also been responsible for maintaining and managing a laptop loaner program utilizing LaptopsAnytime and Connect2 software platforms.I am committed to delivering exceptional customer service, and I am proud of my ability to respond within hours of tickets being created, effectively through FreshService ticketing system.One of my notable accomplishments has been implementing a Confluence-based knowledge management system that significantly improved the efficiency and effectiveness of knowledge sharing and collaboration within the organization.

Queens, New York, United States

With my background in healthcare informatics, I have advanced my skills in remote collaboration with colleagues to ensure timely and high-quality completion of tasks. My expertise also includes conducting in-depth literature reviews on emerging healthcare technologies and presenting my findings to team members in a clear and concise manner.I take pride being part of developing a textbook on healthcare informatics that serves as an indispensable resource for students pursuing careers in the field. Through my work, I have demonstrated a deep commitment to enhancing healthcare outcomes and empowering the next generation of healthcare professionals.

Ticonderoga, New York, United States

I am proud to have been part of a team of 8 associates, where I collaborated on order collection, packaging, loading, and payment for our retail customers. On a daily basis, I provided guidance to up to 100 customers, offering them substitute options for items that were unavailable and ensuring their satisfaction with their purchase.I also improved my problem-solving skills by resolving 15-20 customer issues each week, both in person and over the phone. Through my commitment to customer service, I helped to maintain the store's reputation for delivering high-quality products and exceptional service.

Bachelor'S Degree, Computer Science

Education record