Advice Remediation
CurrentAs a member of the Client Remediation Team, this role is responsible for conducting investigations and performing remediation assessments to determine the appropriateness of advice provided by financial advisers in the areas of SMSF, gearing, investments, super, pension and insurance strategies. Other tasks include the end-to-end remediation of cases and management of internal and external stakeholders. As the SME, participated in different projects to improve the efficiency of case assessment process which were adopted by the wider advice remediation teams. Provided coaching and mentoring to new and existing team members.