Lisa So Email & Phone Number

Seattle, Washington

· Resolving issues in SAP for Operations Center. · Investigating discrepancies and finding solutions for FR.· Creating deliveries and monitoring shipments to ensure delivery.· Communicating with warehouse and FR to push orders out per customer’s request.· Picking, packing, and shipping freights. Assembling top kits. Storing, issuing and over boxing aircraft parts.• Enters, tracks, monitors and coordinates customer allocation, delivery requirements and SAP unresolved issues.• Analyzes and processes material returned from customers.• Responds to internal and external customer inquiries and coordinates delivery problem resolution.• Processes documentation associated with customer orders and production.• Ensures materials with efficient shelf life are available for customers.• Reviews applicability of warranties to allocate costs.• Identifies and responds to customer issues.• Monitors performance metrics, performs trend analysis and takes mitigating action to meet performance objectives and identify opportunities for improvement.

Kent, Wa

· Controlled and monitored inventory. Always making sure the inventory and cycle count accuracy was at least 98% correct. Ensuring inventory levels are correct for silos, raw materials, packaging and finished goods.· Reviewing master schedule and forecast to schedule production· Making sure to order enough supplies, and ensuring on time delivery for production run.· Creating batches for each production run and then releasing orders day of run. · Coordinate cross functional research activities to reconcile variances and discrepancies.

Renton, Washington

· Supported the Department of Transportation, FAA’s Logistics Support Services Contract, and material management program· Reviewed, researched and monitored processes required in the establishment or modification of facilities in the National Airspace System (NAS) form the time of requirements· Monitored and processed related capitalization documentation and correspondence in government property and financial tools and systems for in-use personal property and real property assets · Reviewed for completeness and processed transactions in the government shipping and receiving system documentation· Created folders that contained reports of surveys, holding area reports, non-accountable reports, and accountable inventory reports

Redmond, Washington

· Managed all inventory movements within Hybrid Precision Assembly and Hybrid Stores· Entered transaction in SAP· Material handling, picking parts for production run.· Monitored and maintained current inventory levels and cycle counts· Received and store goods in correct bin locations· Administered daily routine clerical duties

Kent, Washington

· Managed all international related activities such as export document preparation; administration of export; scheduling and routing shipments; all communication with overseas warehouses and customers; training and reporting· Developed SO&P for exporting shipments using different transportation carriers, incoterms, and process in SAP.· Reviewed and audited cycle counts for inventory· Lean Supply Chain and organizing warehouse and office using 5S. · Picker, packer or shipper for domestic freight transaction while being responsible for sorting documents, prepping, and scanning freight shipments· Verifying shipping orders, invoices/packing slip and shipping labels for accuracy.· Inspecting the quality of shipping containers before having products loaded· Tracking, inspecting the quality and receiving finished goods.

Seatac, Wa

Prepared and served hot and cold beverage, such as coffee, espresso drinks, blended drinks and teasCleaned and sanitized work areas, utensils, and equipmentChecked temperature of freezers, refrigerators, and heating equipment to ensure proper functioningOrdered, received and stocked supplies and retail products

Associate Of Arts (A.A.), Business Foundation

Nursing Assistant, Adult Health Nurse/Nursing