Lavena S. Email & Phone Number

Hong Kong Sar

Hong Kong Sar

-conducted individual and group tutoring sessions for kindergarten and primary school students-developed lesson plans and instructional materials tailored to the specific needs and learning styles of each students-stayed updated with current educational trends and methodologies by self-studying and attending professional development seminars-worked closely with parents and school teachers to assess students' progress, identify areas for improvement, and provide feedback on their learning development

Hong Kong Sar

-Provided exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner-Demonstrated a deep understanding of various pet products and supplies, including food, toys, grooming essentials, and accessories, to effectively recommend the most suitable options based on customers' needs and preferences-Stayed updated on the latest pet care trends, industry developments, and product knowledge through ongoing training and self-education-Processed customer transactions accurately and efficiently using the store's point-of-sale (POS) system-Collaborated with team members to achieve sales targets and meet store objectives, actively participating in sales promotions and special events-Proactively engaged in upselling and cross-selling techniques to maximize sales and enhance the shopping experience for customersAchievements:-Consistently achieved or exceeded daily sales targets, contributing to the store's overall success and profitability-Received positive feedback from customers for providing personalized service and expert product recommendations

Hong Kong Sar

Event management:Provide logistic and onsite support forprograms /social projects events, e.g. leadinggames in career exploration workshops foryouth and inclusive and diversity skillstraining.

Hong Kong Sar

● Products promotion● Customers serving and enquiries handling● Store operation, involving in both retail anddeli parts

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management

Exchange, Aviation Business