Andy So Woon Yuen Email & Phone Number
@itopiaconsulting.com
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Who is Andy So Woon Yuen? Overview
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Andy So Woon Yuen is listed as Vendor Manager at Ekco, based in Brentwood, England, United Kingdom. AeroLeads shows a work email signal at itopiaconsulting.com and a matched LinkedIn profile for Andy So Woon Yuen.
Andy So Woon Yuen previously worked as Service Delivery Manager at Ekco and Service Delivery Manager at Isystems Integration.
Email format at Ekco
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AeroLeads found 1 current-domain work email signal for Andy So Woon Yuen. Compare company email patterns before reaching out.
About Andy So Woon Yuen
IT Service Delivery Manager with extensive experience of managing the delivery of end-to-end IT services. I have successfully coordinated numerous project streams to ensure alignment of these services with the organisational goals and client needs and expectations through one or more Service Level Agreements (SLAs). My approach to IT service delivery has been consistently driven by my strong customer focus and enthusiasm to deliver an exceptional quality of IT services that are reliable, fit for purpose, and in-line with client needs and expectations. A large portion of my work has been geared towards building and nurturing robust client relationships.This knowledge is complemented by excellent data analysis, communication, and problem-solving skills, enabling me to deliver quality IT services while driving service improvement initiatives that aim to reduce costs and improve service quality and efficiency.
Listed skills include Itil, Prince2, Cloud Computing, Change Management, and 10 others.
Andy So Woon Yuen's current company
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Andy So Woon Yuen work experience
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Service Delivery Manager
Current- Ensure the effective and efficient delivery of IT Services and Solutions to meet organisational objectives and client expectations- Serve as the primary point of contact for key stakeholders and clients. Build and maintain strong relationships and manage expectations- Develop, negotiate and manage SLA's - Oversee the resolution of major incidents and problems. Co-ordinate with technical teams to ensure timely resolution and root cause analysis- Identify areas for improvement in the service delivery process- Prepare and present regular reports on Service Delivery performance including metrics, trends and improvement plans- Oversee the budget for IT Service Delivery including resource allocation and cost management
Service Delivery Manager
Infrastructure Support Administrator
- Provide technical support for infrastructure related issues including diagnosing and resolving hardware, software and network related issues worldwide. - Manage and maintain server infrastructure including installation, configuration and updates of Operating Systems and applications- Administer and Support Network Infrastructure including routers, switches, firewalls and Wifi. Monitor NW performance and troubleshoot connectivity issues- Monitor and enforce security policies and procedures- Working with other IT teams, vendors and stakeholders to support infrastructure projects- Plan and manage the IT side of office relocations and refurbishments
Key Account Manager
- Maintaining strong relationships with key accounts understanding their needs, business goals and challenges to provide tailored solutions and support- Develop and implement account plans and strategies- Identify opportunities for account growth and propose solutions- Drive sales growth by identifying up-sell and cross-sell opportunities within key accounts- Oversee the delivery of products and services- Act as the primary point of contact addressing any issues or concerns promply and effectively
Rollout Support Administrator
- Windows 7 Rollout and Hardware refresh for Knight Frank across the UK - Implement plans for Windows 7 Rollout, including timelines and resource allocation- Installation, configuration and testing of Windows 7 on user devices- Migration of user data- Supporting the end user with any questions or issues- Documentation and reporting after each migration phase
Project / Resource Co-Ordinator
- Finding top resource for IT projects- Assist in the planning and co-ordination of IT projects, including scheduling meetings, tracking project milestones and ensuring timely completion of project tasks- Maintain and update project documentation- Facilitate communication between project teams, stakeholders and vendors- Identify project issues and risks- Provide administrative support to Project Managers
It Project Administrator
- Assist in the planning and co-ordination of IT projects, including scheduling meetings, tracking project milestones and ensuring timely completion of project tasks- Maintain and update project documentation- Facilitate communication between project teams, stakeholders and vendors- Identify project issues and risks- Provide administrative support to Project Managers
Data Analyst
- Gather, clean and organise large datasets from various Excel spreadsheets and internal systems to ensure data integrity and accuracy- Develop reports using Excel
Project Coordinator
- Plan coordinate all aspects of office moves, relocation's and workspace changes- Contact between internal teams external vendors and stakeholders to provide updates and address concerns- Inventory management making sure all IT kit was packed and accounted for
Human Resources / Office Administrator
- Recruitment and on-boarding support- Managing onsite resource and scheduling- Employee engagement and support- Administrative support and management
Recruitment Consultant
- Identify and engage with top talent through various channels including Job boards, Headhunting and referrals - Conduct initial candidate screening to asses suitability and fit for open positions- Collaborate with clients to understand their hiring needs and organisational culture- Build and maintain long-term relationships with clients to ensure repeat business and referrals
Frequently asked questions about Andy So Woon Yuen
Quick answers generated from the profile data available on this page.
What company does Andy So Woon Yuen work for?
Andy So Woon Yuen works for Ekco.
What is Andy So Woon Yuen's role at Ekco?
Andy So Woon Yuen is listed as Vendor Manager at Ekco.
What is Andy So Woon Yuen's email address?
AeroLeads has found 1 work email signal at @itopiaconsulting.com for Andy So Woon Yuen at Ekco.
Where is Andy So Woon Yuen based?
Andy So Woon Yuen is based in Brentwood, England, United Kingdom while working with Ekco.
What companies has Andy So Woon Yuen worked for?
Andy So Woon Yuen has worked for Ekco, Isystems Integration, Knight Frank, Coal It Services, and Itopia Group (Uk) Limited.
How can I contact Andy So Woon Yuen?
You can use AeroLeads to view verified contact signals for Andy So Woon Yuen at Ekco, including work email, phone, and LinkedIn data when available.
What skills is Andy So Woon Yuen known for?
Andy So Woon Yuen is listed with skills including Itil, Prince2, Cloud Computing, Change Management, Technical Recruiting, Business Analysis, Project Management, and Sharepoint.
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