SA Digital helps non-profits and mission-driven organizations build digital-first fundraising programs.As the Operations Manager, I oversaw the execution of digital projects and supported the team in delivering results. I managed project workflows, ensured timely delivery, and drove process improvements. My administrative and marketing skills led to improved team productivity, enhanced client satisfaction, and successful project outcomes.I optimized processes, enhanced operations performance, and contributed to the company's success in the Canadian nonprofit landscape.

Value Genome LLC is a cutting-edge medical affairs consulting firm based in the United States.I spearheaded the design and development of a brand-new website, drove competitor analysis and SEO research, planned website content optimization for SEO, and fostered collaborative strategy development with cross-functional teams.My work resulted in a 25% accelerated revenue growth, improved search engine ranking and website visibility, increased website traffic and customer engagement, enhanced website speed and user experience, and a significantly strengthened market position.

Zed-Med is a healthcare consulting firm providing consulting and coaching services to SMEs and individuals based in Canada and the US.I developed and executed targeted social media ad campaigns, designed and implemented compelling landing pages, coordinated schedules, and communications, built and executed social media campaigns, and managed and optimized ad budgets.My work resulted in a 40% boost in social reach, a 20% increase in lead conversions, measurable growth, improved ROI, and increased company reach and impact, ultimately driving revenue growth and sales.

Zarwaz Closet Inc is an online modest clothing website, that provides modest yet stylish clothing to women of all ages.Managed and maintained the Shopify website, conducted website audits and implemented SEO strategies, researched and optimized keywords, revamped product catalog management, and developed content to drive website traffic and engagement.My work resulted in a 30% increase in organic traffic, a 25% increase in website traffic, a 20% increase in social media engagement, improved search engine rankings, enhanced product information accuracy and completeness, and strengthened brand awareness and customer retention.

Manlesh Foods, a halal food catering business, has been serving the Greater Toronto Area (GTA) for over a decade.As Co-Owner, I oversaw overall strategy, direction, and operations, driving business growth and profitability, fostering a positive work environment, ensuring exceptional customer experiences, maintaining high quality and safety standards, managing inventory and supply chain, building strong relationships, and developing innovative marketing initiatives.Under my leadership, the company achieved significant success, including expanded market reach and reputation, consistent customer satisfaction, a skilled and motivated team, optimized resource allocation, minimal waste, and sustained business growth and profitability.

Jazz is Pakistan’s largest mobile network and internet services provider.Handled a high volume of client inquiries (200-250 daily) with exceptional resolution rates, ensuring timely and satisfactory issue resolution. Mentored six new employees, sharing expertise and best practices to enhance team performance and customer satisfaction.My work resulted in a significant increase in customer satisfaction ratings, a reduction in customer complaints and issues, improved first-call resolution rates, and enhanced customer retention and loyalty.Was given the Quality Service Award, recognizing my outstanding performance and commitment to client success.