Sobin Varkey Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Handling the managerial role for all corporate IT operations and managing a team of IT Engineers.• Successfully managing overall systems and network of 100 – 150 IT infrastructure in HQ, and 30-50 IT infrastructure for each remote site / branches which is included Abu Dhabi, Kuwait, India, Indonesia, ensuring smooth running of business operations across site / branches, and handling the extensive responsibilities of IT procurement and purchase, website administration, and official social media pages of the company.• Direct and indirect involvement to each region for planning, designing and implementing systems and network infrastructure for various projects and sites for the organization's ICT operational needs.• Evaluating and implementing new systems to improve IT services & infrastructure performance and presenting recommendations and justifications for purchases of hardware and software.• Implementing new technology, defining systems strategy and support procedures by managing virtual and physical servers, creating policies and active directory user management, network operations, backup operations, antivirus operations as well as training the staff on how to use various systems.• Designing and managing network infrastructure as well as troubleshooting and configuring devices like network switches, PABXs & IP phones, Fortinet UTMs, DrayTek Firewalls, NVR & IP Cameras / CCTV, Wi-Fi access points, storage devices, copier and printing devices, etc.• Efficiently managing and troubleshooting Microsoft Operating Systems, Mac operating systems, Computer Hardware, and directing various mail services, files sharing and data backup activities by using Office 365, Google G-suite (google apps) & Acronis cloud

United Arab Emirates

• Accomplished the administration of 3 to 5 company’s systems & network infrastructure and remote sites.• Configuration, management and monitoring of the network devices such as UTMs, firewalls, PABXs and IP Phones, Wifi APs, network switches, network attached storages, network printers• Created group polices and managed user accounts on windows servers’ active directory, configuration and troubleshooting of servers, desktop systems, Hypervisor & virtual machines.• Configured and administrated various backup servers, and managed various data backup & disaster recovery operations to different storage systems and in the different network infrastructure.• Marinated and managed end to end IT Infrastructure projects; that includes design, coordinate and monitor different IT projects. • Successfully managed troubleshoots for different IT problems as well as provided technical solutions about automated identification systems and complex information processing problems.• Provided Centralized support & troubleshooting across different locations through online meetings & remote support, maintained the availability, reliability and functionality of the Systems through proactive monitoring and preparing project documentation.• Involved in installing new / rebuild existing servers and configuring hardware, peripherals, services, settings, directories, disk arrays, etc. in accordance with standards and project/operational requirements.• Managed data backups for applications and systems, ensuring regular maintenance of servers, backup software, and storage tools through the installation of software upgrades, patches, and hardware upgrades.• Conducted initial assessment of urgency and business impact of all support calls while successfully maintaining the overall ownership of the user’s issue & service, ensuring that they receive resolution within a reasonable time frame.

Master Of Science - Ms, Computer/Information Technology Administration And Management, 3.59 Gpa

Bachelor'S Degree, Electronics & Communication Engineering, 1St Class

Activities and Societies: Inter-college project winner 2012 - For inventing 4I Amp

Diploma In Multimedia & Animation, Art And Designing, A+