Administrative Assistant
•Designed and executed referral and digital marketing strategies, resulting in a 30% increase in new patient acquisition through data-driven targeted outreach and improved engagement.•Processed and managed daily medical billings and transactions using Excel, overseeing the accurate submission of 10 claims per day to relevant insurance companies.•Conducted comprehensive patient data audits, managing and verifying information for over 30 patients daily, which resulted in a 15% reduction in billing errors and improved operational efficiency.•Facilitated conflict resolution between healthcare providers, patients, and insurance companies, improving dispute resolution times by 30% through effective communication and problem-solving.