Svetlana Soboleva Email & Phone Number

St. Petersburg

- collection, analysis and development of requirements – User story, specification, technical task- business process models building, data flow diagrams, role models, coordinating them with the customer (UML Diagram, Swimming pool) (UML Diagram, Swimming pool)- optimization of the customer's business processes, development of regulations and procedures for the business processes execution- description of tasks to developers, process management in Jira (Epic/Task levels)- review of integration specifications between systems CRM/WFM- verification, description of entity attributes, up-to-date support in Confluence- description of the UI/UX task for the designer to create prototypes of custom forms in Figma- development of reporting forms, description of implementation - holding meetings and consultations with various groups of the customer's users

St. Petersburg

- Data collecting and analyzing customer requirements- Construction of analytical models- Preparation of project solutions, basis for resource allocations- Building communications with project executors, experts

St. Petersburg

- Cost Budget preparation and approval for В2О segment in North-West region (development and Implementation of factors model, heuristic forecasting approaches)- Cost budget execution management, prevention of non-fulfillment, redistribution of financial resources between projects- Сost segmentation and margin analysis of services for a telecom operators- Release of new products for telecom operators - planning and analysis of financial performance, preparation of investment cases, presentations for clients

St. Petersburg

Support of centralized acconting with federal telecom operators in the North-West