Yette Cruz, Smm Email & Phone Number
Who is Yette Cruz, Smm? Overview
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Yette Cruz, Smm is listed as Social Media Manager at Socials by Yette, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Yette Cruz, Smm.
Yette Cruz, Smm previously worked as Social Media Manager at Charms For Luck and Social Media Marketing Manager at Top Producer Here. Yette Cruz, Smm holds Bsba-Mis, Management, Information System from Ama Computer University.
About Yette Cruz, Smm
As a Social Media Manager, I am passionate about creating captivating digital experiences that leave a lasting impression. My results-driven approach, combined with expertise in content creation and graphic design, helps me engage audiences and drive brand awareness. With a strategic mindset and excellent communication abilities, I bring a diverse skill set to the table and ensure that every campaign is a success.If you're looking for a dedicated Social Media Manager who can create compelling content, drive engagement, and enhance brand visibility, let's connect. Together, we can elevate your social media presence and leave a lasting impact on your target audience.Website - https://socialsbyyette.my.canva.siteInstagram & Facebook - @socialsbyyetteEmail me at socialsbyyette@gmail.com
Yette Cruz, Smm's current company
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Yette Cruz, Smm work experience
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Social Media Manager
Social Media Manager
- Develop and execute social media strategies that increase brand awareness and engagement- Create visually stunning and engaging content that reflects our brand's aesthetic and values- Monitor and analyze social media performance, identifying areas for optimization and making data-driven recommendations- Engage with our audience on social media, responding to comments and messages in a timely and professional manner- Stay up-to-date with the latest social media trends, features, and best practices, and implement them into our social media strategy
Social Media Marketing Manager
- Creation of Main Project Management System & Database (Notion)- Content Creation & Marketing- Graphic Design & Video Editing- Basic SEO through content captions
Customer Advocate
- Assess and resolve non-standard and standard customer queries or concerns across email, chat, phone calls and social media accounts- Perform data entry in various tracking tools including tickets- Learn and understand platform’s features, customer policies and product information- Educate customers on the features of the platform; act as a concierge showing care and concern for customers by proactively supporting their needs- Respond to customers’ inquiries in a timely manner- Maintain service quality and adherence to SLAs and turnaround timelines
Fraud Specialist
- Identifies fraudulent transactions by reviewing and detecting irregular activity through client/freelancer transactions- Review flagged transactions generated by fraud detection systems and determine risk and status of users- Analyze transaction patterns and respond quickly to high-risk situations- Replies to customer queries via email
Freelance Content Creator
Responsibilities:- Created engaging content for a lifestyle and beauty website= Reviewed makeup and skincare products sent by brands- Produced high-quality videos and written content- Curated content based on latest beauty trends- Developed strong relationships with brands and PR agencies- Shared knowledge and expertise with audienceSkills:- Creativity- Knowledge of beauty trends- Strong writing and video skills- Communication Overall, as a Freelance Content Creator on my own website, I used my creativity and expertise to create engaging and informative content about beauty products for my audience, while building strong relationships with brands and PR agencies.
Customer Support Specialist
Policy/Moderation Team- Goes through job postings & check for irregularities (such as contact info, academic postings, etc)- Address customer queries specially complaints about their contract (freelancer, client, etc) via emailModeration and Email Customer SupportHandles basic tier 1 customer queries through- Email (Zendesk)- Chat
Moderator
- Combs through seller & customer messages for approval before posting
Customer Service Specialist
Moderation and Email Customer SupportHandles basic tier 1 customer queries through- Email (Zendesk)- Chat
Virtual Assistant
Accepted the following roles:- Creative Writer- Graphic Designer- Virtual Assitant- Data Entry Specialist
Senior Customer Care Representative
- Handled basic customer queries regarding their account and orders via Kana Response
Yette Cruz, Smm education
Bsba-Mis, Management, Information System
High School
Education record
Frequently asked questions about Yette Cruz, Smm
Quick answers generated from the profile data available on this page.
What company does Yette Cruz, Smm work for?
Yette Cruz, Smm works for Socials by Yette.
What is Yette Cruz, Smm's role at Socials by Yette?
Yette Cruz, Smm is listed as Social Media Manager at Socials by Yette.
Where is Yette Cruz, Smm based?
Yette Cruz, Smm is based in Metro Manila, National Capital Region, Philippines while working with Socials by Yette.
What companies has Yette Cruz, Smm worked for?
Yette Cruz, Smm has worked for Socials By Yette, Charms For Luck, Top Producer Here, Edamama, and Upwork.
How can I contact Yette Cruz, Smm?
You can use AeroLeads to view verified contact signals for Yette Cruz, Smm at Socials by Yette, including work email, phone, and LinkedIn data when available.
What schools did Yette Cruz, Smm attend?
Yette Cruz, Smm holds Bsba-Mis, Management, Information System from Ama Computer University.
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