Soe Thu Email & Phone Number

Ras Al Khaimah, Ras Al-Khaimah, United Arab Emirates

° Provided banquet services for private parties and special events.° Hired and trained new employees to ensure consistent quality service for guests.° Maintained and updated inventory to meet customer demands.° Worked varied shift schedules including lunch and dinner shifts, opening and closing the restaurant several times a week.° Reduced inventory cost by 40% by evaluating and streamlining the vendor selection process.° Consistently exceeded sales goals by providing superior customer service and quality food.° Addressed complaints and resolved problems with both staff and customers.° Responsible for managing register receipt counts and bank deposits.° Steered and monitored the movement of the inventory from the store to the bar° Launched new ideas which resulted in increased revenue and growth by 65%° Provided restaurant guests with friendly and professional service, excellent food quality, and consistency of execution in an attractive, well-maintained environment.° Proved to be a resourceful asset to the management team by providing original solutions, introducing new concepts, actively negotiating and resolving differences, and employing constructive criticism.° Increased bar revenue through the development and marketing of featured cocktails from limited resources.° Upgraded bar menu and price° Upgraded bar S.O.P and standard of drink and garnishing

Dubai, United Arab Emirates

Ensured the restaurant is fully prepared, cleaned, and organized for daily operation° Assisted with weekly Liquor ordering, monthly liquor inventory° Reviewed and submitted liquor invoices to Accounts Payable° Created restaurant procedures for manuals and training° Resolved guest concerns and complaints in order to maintain a positive atmosphere° Conducted quality control and monitored fresh product delivery° Directed and supervised staff members engaged in daily operations.° Assigned posts and designated duties.° Provided excellent customer service in a prompt and courteous manner.° Attended reception set up and table placement as well as Standard Chevron, Theatre, Classroom, and Conference.° Cooperated with the restaurant manager for upcoming events and promotions plans

Yangon, Myanmar

Daily menu arrangement and wine pairing. Checked table setting and cleaning. checked wine lists and made sure the items were stocked and ready to serve to customers.Checked daily reservations and assigned the table as per customer request.Re-confirmed the reservations before operation time.Dealing with suppliers.Handling daily sales reports from cashiers and analyzing the weekly, monthly, and yearly sales to adjust the product list and service requirements.Prepared the monthly Cleaning schedule and duty schedule.Prepared monthly unique cocktails, drinks menu, and wine menu depending on supplier's availability.

Yangon, Myanmar

Created a bar menu, calculated the cost, and suggested possible selling prices. Watch over bar construction and give ideas for bar building. Training the bar staff and waiters for S.O.P. before pre-opening time.Planned the Daily/weekly/monthly promotions, events, and entertainment to promote the businessUsed PR skills to create a friendly atmosphere by getting customer feedback and satisfaction.

Petaling Jaya, Selangor, Malaysia

Helped bartender with bar prep before bar opening and Cleaning bar after closing.Used the “watch and learn” technique to improve bartending skills. After one year of working hard and learning, I was promoted to bartender.