Soeun Sam Email & Phone Number

San Jose, Ca, Us

Santa Clara County, California, United States

As the Activity Director at a Nursing Home and Rehab Center, I oversee the creation and implementation of dynamic activity programs that enhance the physical, mental, and psychosocial well-being of residents. I assess individual resident needs, design personalized therapeutic activities, and collaborate with interdisciplinary teams to ensure each care plan fosters social engagement and improved quality of life.In addition to resident programming, I take pride in organizing holiday and special events that bring together not only residents but also staff, fostering a sense of community and shared celebration. By coordinating diverse activities, I help create an inclusive, joyful atmosphere that promotes team spirit and resident satisfaction.I also actively participate in QAPI (Quality Assurance and Performance Improvement) initiatives, where I work to continuously improve the quality of care and services offered. Through detailed data analysis and collaboration with other departments, I ensure that the activity programs align with compliance standards and contribute to the facility’s overall improvement goals.My role blends leadership, creativity, and a deep commitment to improving the well-being of both residents and staff.

Morgan Hill, California, United States

As a Social Service Assistant at a Nursing Home and Rehab Center, I provided essential support to residents, helping them navigate daily living activities and ensuring their physical, emotional, and social needs were met. I conducted comprehensive assessments to identify each resident’s unique needs and collaborated with the healthcare team to develop and implement individualized care plans.In this role, I advocated for residents’ rights, assisted with social integration, and supported them in maintaining a high quality of life. I coordinated with external agencies, facilitated Medicaid applications, and arranged off-site appointments and transportation. My responsibilities also included documenting case progress, maintaining accurate resident records, and providing support during transitions or room changes.Additionally, I participated in QAPI (Quality Assurance and Performance Improvement) initiatives to enhance overall resident care and implemented programs focused on rehabilitation, human relationships, and substance abuse. Through my work, I contributed to fostering a positive and supportive environment for residents and their families.

95125

As an Activity Director, I oversee the daily operations of the Activity Department, ensuring the delivery of therapeutic activities designed to meet the physical, mental, and psychosocial needs of residents. I am responsible for assessing each resident’s needs and collaborating with the care team to create individualized care plans that enhance quality of life through socialization and engagement.I develop and implement targeted programs that align with residents’ interests and requirements, ensuring compliance with state and local regulations. Additionally, I manage staff recruitment, training, and scheduling while also coordinating a team of volunteers to support our programming efforts.My goal is to foster an enriching environment that promotes well-being and active participation for all residents.

Richmond, British Columbia, Canada

As an Office Coordinator, I efficiently managed day-to-day office operations, ensuring smooth communication and organization. I handled incoming calls, directing them to the appropriate personnel while maintaining a professional and welcoming environment for clients and staff.I developed a systematic and reliable computerized customer database, ensuring accurate and up-to-date information. I was responsible for preparing invoices, managing bookkeeping, and updating customer records. Additionally, I handled collection calls, coordinated payment arrangements for outstanding invoices, and ensured accounts receivable processes were completed on time.Beyond financial duties, I managed general office tasks such as processing customer transactions, typing, filing, faxing, and photocopying, helping to maintain a well-organized and productive office environment.

Surrey, British Columbia, Canada

As an Assistant Manager at a retail store, I played a key role in overseeing daily operations while ensuring excellent customer service for a large number of customers. I worked closely with customers to assess their needs, resolve complaints with empathy, and foster long-term relationships to enhance customer satisfaction.I was responsible for handling and balancing cash, ensuring accurate daily financial operations. Additionally, I processed customer transactions using the point of sale (POS) system and managed returns in line with loss prevention standards. My attention to detail and focus on minimizing loss allowed me to maintain a secure and efficient store environment.I also contributed to improving store presentation by recommending and implementing merchandising display changes based on nightly loss prevention audits, which helped enhance the store’s visual appeal and reduce potential shrinkage.Through a blend of customer-focused service and operational excellence, I supported the store’s success and overall performance.

Administrative Assistant

Business Administration And Management, General