Soeun Sam Email and Phone Number
With over 20+ years of experience in the healthcare and retail industries, I have developed a strong skill set that enables me to excel in various roles, including Activity Director, Social Service Assistant, and Assistant Manager. My diverse background has equipped me with a unique perspective on the importance of compassionate care, effective communication, and operational excellence.Key Skills: • Therapeutic Programming: As an Activity Director, I designed and implemented engaging activities that promote the physical, mental, and emotional well-being of residents, ensuring a high quality of life. • Resident Advocacy: In my role as a Social Service Assistant, I assessed resident needs, developed care plans, and collaborated with multidisciplinary teams to provide holistic support. • Customer Service & Management: My experience as an Assistant Manager in retail taught me the value of outstanding customer service, team leadership, and effective cash management, contributing to a positive shopping experience for customers.Achievements: • Successfully implemented innovative activity programs that increased resident participation by 55% at Mission Skilled Nursing & Sub-Acute Center. • Played a key role in QAPI initiatives that improved service delivery and resident satisfaction in skilled nursing facilities. • Enhanced store operations through effective merchandising strategies and loss prevention measures, leading to a 25% reduction in shrinkage.Throughout my career, I have consistently focused on fostering a supportive and inclusive environment for both residents and team members. I am passionate about leveraging my experience to make a positive impact in the lives of others.I am always looking to connect with fellow professionals and explore opportunities for collaboration and growth. Let’s connect!
Mission Skilled Nursing & Subacute Center
View- Website:
- thewinpa.com
- Employees:
- 33
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Activity DirectorMission Skilled Nursing & Subacute CenterSan Jose, Ca, Us
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Activity DirectorMission Skilled Nursing & Subacute Center Nov 2021 - PresentSanta Clara County, California, United StatesAs the Activity Director at a Nursing Home and Rehab Center, I oversee the creation and implementation of dynamic activity programs that enhance the physical, mental, and psychosocial well-being of residents. I assess individual resident needs, design personalized therapeutic activities, and collaborate with interdisciplinary teams to ensure each care plan fosters social engagement and improved quality of life.In addition to resident programming, I take pride in organizing holiday and special events that bring together not only residents but also staff, fostering a sense of community and shared celebration. By coordinating diverse activities, I help create an inclusive, joyful atmosphere that promotes team spirit and resident satisfaction.I also actively participate in QAPI (Quality Assurance and Performance Improvement) initiatives, where I work to continuously improve the quality of care and services offered. Through detailed data analysis and collaboration with other departments, I ensure that the activity programs align with compliance standards and contribute to the facility’s overall improvement goals.My role blends leadership, creativity, and a deep commitment to improving the well-being of both residents and staff. -
Social WorkerPacific Hills Manor Jun 2019 - Nov 2021Morgan Hill, California, United StatesAs a Social Service Assistant at a Nursing Home and Rehab Center, I provided essential support to residents, helping them navigate daily living activities and ensuring their physical, emotional, and social needs were met. I conducted comprehensive assessments to identify each resident’s unique needs and collaborated with the healthcare team to develop and implement individualized care plans.In this role, I advocated for residents’ rights, assisted with social integration, and supported them in maintaining a high quality of life. I coordinated with external agencies, facilitated Medicaid applications, and arranged off-site appointments and transportation. My responsibilities also included documenting case progress, maintaining accurate resident records, and providing support during transitions or room changes.Additionally, I participated in QAPI (Quality Assurance and Performance Improvement) initiatives to enhance overall resident care and implemented programs focused on rehabilitation, human relationships, and substance abuse. Through my work, I contributed to fostering a positive and supportive environment for residents and their families. -
Activity DirectorWillow Glen Center Jun 2008 - Jun 201995125As an Activity Director, I oversee the daily operations of the Activity Department, ensuring the delivery of therapeutic activities designed to meet the physical, mental, and psychosocial needs of residents. I am responsible for assessing each resident’s needs and collaborating with the care team to create individualized care plans that enhance quality of life through socialization and engagement.I develop and implement targeted programs that align with residents’ interests and requirements, ensuring compliance with state and local regulations. Additionally, I manage staff recruitment, training, and scheduling while also coordinating a team of volunteers to support our programming efforts.My goal is to foster an enriching environment that promotes well-being and active participation for all residents.
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Office CoordinatorMolectro Plating Inc. Mar 2007 - Feb 2008Richmond, British Columbia, CanadaAs an Office Coordinator, I efficiently managed day-to-day office operations, ensuring smooth communication and organization. I handled incoming calls, directing them to the appropriate personnel while maintaining a professional and welcoming environment for clients and staff.I developed a systematic and reliable computerized customer database, ensuring accurate and up-to-date information. I was responsible for preparing invoices, managing bookkeeping, and updating customer records. Additionally, I handled collection calls, coordinated payment arrangements for outstanding invoices, and ensured accounts receivable processes were completed on time.Beyond financial duties, I managed general office tasks such as processing customer transactions, typing, filing, faxing, and photocopying, helping to maintain a well-organized and productive office environment.
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Assistant ManagerHangers Fashion Warehouse Jun 2004 - Aug 2006Surrey, British Columbia, CanadaAs an Assistant Manager at a retail store, I played a key role in overseeing daily operations while ensuring excellent customer service for a large number of customers. I worked closely with customers to assess their needs, resolve complaints with empathy, and foster long-term relationships to enhance customer satisfaction.I was responsible for handling and balancing cash, ensuring accurate daily financial operations. Additionally, I processed customer transactions using the point of sale (POS) system and managed returns in line with loss prevention standards. My attention to detail and focus on minimizing loss allowed me to maintain a secure and efficient store environment.I also contributed to improving store presentation by recommending and implementing merchandising display changes based on nightly loss prevention audits, which helped enhance the store’s visual appeal and reduce potential shrinkage.Through a blend of customer-focused service and operational excellence, I supported the store’s success and overall performance.
Soeun Sam Skills
Soeun Sam Education Details
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Administrative Assistant -
Business Administration And Management, General
Frequently Asked Questions about Soeun Sam
What company does Soeun Sam work for?
Soeun Sam works for Mission Skilled Nursing & Subacute Center
What is Soeun Sam's role at the current company?
Soeun Sam's current role is Activity Director.
What schools did Soeun Sam attend?
Soeun Sam attended Sprott Shaw College, Kwantlen Polytechnic University.
What skills is Soeun Sam known for?
Soeun Sam has skills like Leadership, Customer Service, Healthcare Management, Healthcare, Microsoft Word.
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