Sofia Ramirez Email & Phone Number

George, Washington, United States

- Handled VIP by providing exclusive merchandise packages and delivery services to enhance the guest experience. And resolved issues related to merchandise availability, sizing, and returns in a friendly and professional manner-Worked closely with event management and vendors to track and report sales, manage stock, and ensure smooth merchandise operations during events.- Managed sales transactions efficiently, including cash, credit, and mobile payment processing, while ensuring accuracy in pricing and inventory management

-Trained staff and volunteers on ADA regulations, best practices for aiding guests with disabilities, and emergency evacuation procedures Created and organized single source tracking systems to ensure accuracy in all tasks- Communicated with guests before events to confirm necessary accommodations and addressed any accessibility concerns on the day of the concert- Assisted guests with special needs, including those using wheelchairs, walkers, and service animals, to ensure a smooth and comfortable concert experience.

-Provided customers with high quality service and directed them to their designated camping spot.-Sold and distrubuted campground passes and coordinated redemption of all promotional tickets.

- Processed payments for services, including memberships, personal training sessions, and retail purchases.- Ensured the front desk and lobby area were clean, organized, and stocked with brochures and promotional materials.- Greeted and checked in members and guests, ensuring all entries were accurately recorded in the gym management system

Bachelor Of Science - Bs, Pre-Dentistry Studies

Activities and Societies: Treasurer for SPU Dental society: Collaborated with the event planning team to establish realistic budgets.

Associate Of Arts And Sciences - Aas, 3.49

Activities and Societies: Deans list

3.9