Business Analyst : Data Management
Current
May 2024 - Present
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Soffiaa C. Email & Phone Number
šPassionate Business Analyst | šDriving Data-Driven Solutions | š¤Connecting Business and Technology | šBCS Certified | šMBA
at
Touchstone Systems Europe
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✓ Verified Jun 2026
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Profile completeness 86%
Current company
Role
šPassionate Business Analyst | šDriving Data-Driven Solutions | š¤Connecting Business and Technology | šBCS Certified | šMBA
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is Soffiaa C.? Overview
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Soffiaa C. is listed as šPassionate Business Analyst | šDriving Data-Driven Solutions | š¤Connecting Business and Technology | šBCS Certified | šMBA at Touchstone Systems Europe, a company with 7 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Soffiaa C..
Soffiaa C. previously worked as Business Analyst : Data Management at Touchstone Systems Europe and Business Analyst at Alexander Maclean. Soffiaa C. holds Master Of Business Administration - Mba, Operations Management And Supervision from Bharathidasan University (Bdu), Tiruchirappalli.
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Touchstone Systems Europe
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Profile bio
About Soffiaa C.
Hello! I'm Soffiaa Charles, a dedicated Business Analyst with a knack for transforming complex challenges into actionable insights. With 6+ years of experience, I thrive on the intersection of business strategy, technology, and data-driven decision-making.š„ Key Strengths:1. Analytical Mindset: I have a natural curiosity for dissecting problems and digging into data to unearth valuable insights. Whether it's identifying operational bottlenecks or optimizing user experiences, I enjoy the process of turning raw information into strategic solutions.2. Effective Communication: Bridging the gap between technical and non-technical teams is a passion of mine. Through clear and concise communication, I ensure that stakeholders are on the same page and goals are aligned.3. Holistic Understanding: My grasp of both business operations and technology allows me to see the bigger picture. I enjoy collaborating with cross-functional teams to create innovative solutions that drive growth and efficiency.š Recent Achievements:1. Led the formulation of a robust business case at Alexander Maclean, driving a successful digital transformation initiative in the LMS, resulting in a 25% increase in operational efficiency.2. Orchestrated the translation of complex business requirements into user stories for the LMS Digital Transformation project, guiding the development of a customer-centric software solution and ensuring successful implementation.3. Leveraged advanced data analysis at EXL Health, resulting in a notable improvement in operational efficiency, substantial cost savings within the healthcare analytics domain, and earned the prestigious Human Ingenuity Award. š Seeking New Challenges:I am excited to connect with like-minded professionals, industry experts, and potential collaborators. If you're passionate about leveraging data and technology to drive business success, let's connect!
Current workplace
Soffiaa C.'s current company
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Touchstone Systems Europe
6 roles
Soffiaa C. work experience
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Business Analyst
- Project: Learning Management System (LMS) Digital TransformationIndustry: EdTechResponsibilities:- Currently undertaking a project as an IT Business Analyst for a prominent EdTech company's Learning Management System.
- Created a comprehensive business case to elucidate the strategic rationale and potential benefits underlying the LMS digital transformation.
- Successfully conducted an in-depth AS-IS analysis utilizing the Unified Modeling Language (UML) to capture the current state of operations, producing process diagrams that illuminated existing workflow inefficiencies.
- Playing a key role in translating business requirements into meticulously crafted User Stories, ensuring alignment with stakeholder needs and project objectives.
- Working collaboratively with cross-functional teams to conceive, iterate, and implement user-centric solutions, with a pronounced focus on scalability, usability, and enriching the learning experience.
- Upcoming responsibilities include leading the User Acceptance Testing (UAT) phase to validate new LMS features and their seamless integration before deployment.Relevant Concepts and Methodologies:Learning Management.
Jul 2023 - Apr 2024
Senior Business Analyst
- Led a team of 6 business analysts in translating business requirements into data-driven solutions, fostering strategic decision-making and health data requirements analysis.- Integrated Agile principles into the teamās workflow, resulting in increased efficiency, faster delivery of analytics solutions, and enhanced cross-functional collaboration..
Oct 2021 - Jun 2022
Business Analyst
- Collaborated with cross-functional teams to gather business requirements and translate them into detailed functional specifications.- Analyzed large and complex healthcare datasets using SQL and Excel to identify trends, patterns, and opportunities for process optimization.- Developed interactive dashboards and reports in Tableau to visualize key.
Dec 2019 - Sep 2021
Program Management Office Analyst
- Collaborated closely with cross-functional teams and the analytics team to ensure successful delivery of data-driven initiatives.- Developed and maintained comprehensive project documentation, including project plans, schedules, risk registers, and status reports.- Played a key role in the development of project dashboards and reports, providing valuable.
Nov 2018 - Nov 2019
Business Operations Analyst
- Collaborated with cross-functional teams to drive operational excellence and implement process improvements across various business units.- Conducted regular audits to identify areas for enhancement and implemented corrective actions, contributing to streamlined operations.- Analyzed datasets using Excel to identify trends, patterns, and insights..
May 2016 - Oct 2018
Team & coworkers
Colleagues at Touchstone Systems Europe
Other employees you can reach at touchstoneservices.co.uk. View company contacts for 7 employees →
TH
Tara Harris
Colleague at Touchstone Systems EuropeFarnborough, England, United Kingdom, United Kingdom
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GB
Geoff Berry
Colleague at Touchstone Systems EuropeGreater Guildford Area, United Kingdom, United Kingdom
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FJ
Fleming Johansen
Colleague at Touchstone Systems EuropeKingston Upon Thames, England, United Kingdom, United Kingdom
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DC
David Cooksey
Colleague at Touchstone Systems EuropeBasingstoke, England, United Kingdom, United Kingdom
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Tara Harris
Colleague at Touchstone Systems EuropeFarnborough, England, United Kingdom, United Kingdom
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GB
Geoff Berry
Colleague at Touchstone Systems EuropeGreater Guildford Area, United Kingdom, United Kingdom
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FJ
Fleming Johansen
Colleague at Touchstone Systems EuropeKingston Upon Thames, England, United Kingdom, United Kingdom
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DC
David Cooksey
Colleague at Touchstone Systems EuropeBasingstoke, England, United Kingdom, United Kingdom
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2 education records
Soffiaa C. education
Master Of Business Administration - Mba, Operations Management And Supervision
Bachelor'S Degree, Computer Science
FAQ
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Quick answers generated from the profile data available on this page.
What company does Soffiaa C. work for?
Soffiaa C. works for Touchstone Systems Europe.
What is Soffiaa C.'s role at Touchstone Systems Europe?
Soffiaa C. is listed as šPassionate Business Analyst | šDriving Data-Driven Solutions | š¤Connecting Business and Technology | šBCS Certified | šMBA at Touchstone Systems Europe.
Where is Soffiaa C. based?
Soffiaa C. is based in United Kingdom, United Kingdom, United Kingdom while working with Touchstone Systems Europe.
What companies has Soffiaa C. worked for?
Soffiaa C. has worked for Touchstone Systems Europe, Alexander Maclean, Exl Health, and Athenahealth.
Who are Soffiaa C.'s colleagues at Touchstone Systems Europe?
Soffiaa C.'s colleagues at Touchstone Systems Europe include Tara Harris, Geoff Berry, Fleming Johansen, and David Cooksey.
How can I contact Soffiaa C.?
You can use AeroLeads to view verified contact signals for Soffiaa C. at Touchstone Systems Europe, including work email, phone, and LinkedIn data when available.
What schools did Soffiaa C. attend?
Soffiaa C. holds Master Of Business Administration - Mba, Operations Management And Supervision from Bharathidasan University (Bdu), Tiruchirappalli.
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