Sofia Abramova Email & Phone Number

Miami, Florida, United States

Brisbane, Queensland, Australia

Responsibilities:- Demonstrate flexibility by working an average of 12 hours per day, 5 days a week, accommodating various tasks including cleaning duties.- Personalize service by learning and using guest names in accordance with company procedures and standards.- Familiarize oneself with food and beverage offerings detailed in the menu, providing guests with accurate information about portions, ingredients, and allergen considerations.- Exhibit an in-depth understanding of all wine and food offerings, including portion sizes, ingredients, wine vintages, grape blends, and potential food allergies.- Showcase expertise in crafting cocktails, enhancing the overall beverage service.- Consistently uphold Public Health standards to guarantee a safe and enjoyable dining experience for guests.- Execute duties in strict compliance with Company Policies, ensuring the highest standards of service.Achievement - Adapted to High-Demand Work Schedule and Gained Resilience for Cruise Ship Service: Thrived in a rigorous work schedule, consistently working six days a week. This experience allowed me to acclimate to challenging conditions and develop a strong work ethic, making me well-prepared to excel in the dynamic and demanding environment of cruise ship service.

Brisbane, Queensland, Australia

Responsibilities: - Assist in achieving departmental guest satisfaction targets and food and beverage revenues by effectively managing guest flow and seating to maximize table turnover in the outlets.- Possess comprehensive knowledge of all aspects of high-quality restaurant service.- Proactively participate in taking food and drink orders, either when requested or as assigned, while adhering to company service standards.- Demonstrate a proactive approach to problem-solving, ensuring smooth service operations.- Always provide personable service.- Maintains a well-groomed and immaculate appearance, upholding professional standards.- Consistently delivers a high standard of performance, exceeding guest expectations.Achieved Proficiency in English and Seamlessly Adapted to a Multicultural Environment:Successfully transitioned to a new country and culture, settling down in Australia with ease. Developed strong English language skills and a deep understanding of native English speakers, enabling effective communication with both local Australians and international clients. This adaptability not only enhanced guest interactions but also contributed to a harmonious and multicultural work environment.

Master'S Degree, Environmental Science

Professional Retraining, Translator/ Interpreter In The Sphere Of Professional Communication