Sofia Alva Email & Phone Number

Danbury, Connecticut, United States

Danbury, Connecticut, United States

- Open and close the store and ensuring everything including registers, stock room, and floor are ready for the business day. - Responsible for taking in and reporting deliveries - Complete product returns, order voids, customer refunds, cash drops to safe and provide change as requested to cash registers. - Responsible for maintaining price accuracy as.

CT

-Collaborated closely with with HR department by facilitating employee payroll, insurance concerns,and changes to tax information-Oversee and enforce employees’s schedules and timesheets to maintain store standards-Trained employees on system software and inventory management to ensure- Attended to details by updating prices to match weekly promotional.

Danbury, Connecticut

-Filed deposits and reports in an organized, calculated way-Proctored exams to ensure a quiet environment, prevent student dishonesty, and scans exams-Maintained all bulletin boards by ensuring neat and orderly presentation-Answered incoming calls and provided proper information accordingly for students and faculty- Provided warm and friendly directions.

Brookfield, Connecticut, United States

-Handled 30 calls a day and achieved customer satisfaction rating of 95%-Identified customers' needs, clarified information, and provided solutions and/or alternatives-Assisted customers in navigating the company's website, and placing orders online andtroubleshooting any technical issues- Deal with customers diligently, courteously and professionally.

Danbury, Connecticut

-Mentored and guided employees ensuring all were trained in product knowledge and capable ofperforming assigned duties in a fast-paced work environment-Provided exceptional customer services by greeting and acknowledging customers in a friendly,professional manner-Encouraged employee motivation to exceed all sales, plans, and goals as shift.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Business Administration And Management, General