Sofia Aranguren

Sofia Aranguren Email and Phone Number

HR Support Specialist @ G&A Partners
Houston, TX, US
Sofia Aranguren's Location
Houston, Texas, United States, United States
Sofia Aranguren's Contact Details

Sofia Aranguren work email

Sofia Aranguren personal email

n/a
About Sofia Aranguren

Sofia Aranguren is a HR Support Specialist at G&A Partners. She is proficient in English.

Sofia Aranguren's Current Company Details
G&A Partners

G&A Partners

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HR Support Specialist
Houston, TX, US
Sofia Aranguren Work Experience Details
  • G&A Partners
    Hr Support Specialist
    G&A Partners
    Houston, Tx, Us
    View
  • G&A Partners
    Workforce Management Specialist
    G&A Partners Jan 2022 - Present
    Houston, Texas, Us
    • Forecasted call volumes on a weekly, monthly, and yearly basis.• Designed schedules aligned with call flows, peak times, and service hours to maximize personnel utilization of 15+ employees.• Determined best times to conduct off-line activities while maintaining service levels.• Monitored current daily volumes and trends and made changes to schedules accordingly.• Analyzed customer interactions and case data to assist management in making effective business choices.• Reported performance statistics to management on a daily and weekly basis.• Facilitated weekly meetings to discuss results for the previous week and plans for current and future days
    View
  • G&A Partners
    Hr Support Intern
    G&A Partners Aug 2021 - Jan 2022
    Houston, Texas, Us
    • Operated multi-line phone system, serving as a point of contact for ~20 calls daily.• Managed front office reception area by cleaning and organizing desk and visitor lobby.• Assisted management in creating call center quality assurance and control scorecards to measure advisor performance.• Maintained scheduling processes for call center advisors.
    View
  • Research And Business Development Center
    Team Lead
    Research And Business Development Center Apr 2020 - Jul 2020
    Rexburg, Idaho, Us
    • Collaborated with Robertshaw under the Research and Business Development Center and provided an analysis of the solenoid valve industry.• Led a team of five students.• Delivered an overview of major and emerging players in the solenoid valve industry; deliverable included an analysis of more than ten competitors.• Oversaw team and client meetings, distributed work between team members and assisted others in fulfilling roles in the project.
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Sofia Aranguren Education Details

  • Brigham Young University - Idaho
    Brigham Young University - Idaho
    General

Frequently Asked Questions about Sofia Aranguren

What company does Sofia Aranguren work for?

Sofia Aranguren works for G&a Partners

What is Sofia Aranguren's role at the current company?

Sofia Aranguren's current role is HR Support Specialist.

What is Sofia Aranguren's email address?

Sofia Aranguren's email address is sa****@****ers.com

What schools did Sofia Aranguren attend?

Sofia Aranguren attended Brigham Young University - Idaho.

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