Digital Care Backoffice And Recovery Supervisor
Current
Jul 2024 - Present
AeroLeads people directory · profile
Sofia Athanasiadou Email & Phone Number
Digital Care, Backoffice and Recovery Supervisor at Kotsovolos-Κωτσόβολος
at
Kotsovolos-Κωτσόβολος
1 work email found
@kotsovolos.gr
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital Care, Backoffice and Recovery Supervisor at Kotsovolos-Κωτσόβολος
Location
Nea Filadelfeia, Attiki, Greece
Company size
Who is Sofia Athanasiadou? Overview
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Quick answer
Sofia Athanasiadou is listed as Digital Care, Backoffice and Recovery Supervisor at Kotsovolos-Κωτσόβολος at Kotsovolos-Κωτσόβολος, a company with 695 employees, based in Nea Filadelfeia, Attiki, Greece. AeroLeads shows a work email signal at kotsovolos.gr and a matched LinkedIn profile for Sofia Athanasiadou.
Sofia Athanasiadou previously worked as Digital Care Backoffice and Recovery Supervisor at Kotsovolos-Κωτσόβολος and Quality Assurance Specialist at Kotsovolos-Κωτσόβολος. Sofia Athanasiadou holds Marketing And Communication from Athens University Of Economics And Business.
Company email context
Email format at Kotsovolos-Κωτσόβολος
This section adds company-level context without repeating Sofia Athanasiadou's masked contact details.
{last}{first_initial}@kotsovolos.gr
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AeroLeads found 1 current-domain work email signal for Sofia Athanasiadou. Compare company email patterns before reaching out.
Profile bio
About Sofia Athanasiadou
Sofia Athanasiadou is a Digital Care, Backoffice and Recovery Supervisor at Kotsovolos-Κωτσόβολος at Kotsovolos-Κωτσόβολος. She possess expertise in microsoft office, microsoft word, social media, microsoft excel, customer service and 2 more skills. She is proficient in English, Italian and Greek.
Listed skills include Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, and 3 others.
Current workplace
Sofia Athanasiadou's current company
Company context helps verify the profile and gives searchers a useful next step.
Kotsovolos-Κωτσόβολος
11 roles
Sofia Athanasiadou work experience
A career timeline built from the work history available for this profile.
Quality Assurance Specialist
Nov 2022 - Jul 2024
First Call Resolution Team Leader
- Leading a team of sixteen customer support agents- Hiring, training, and preparing call center agents to respond to customer questions andcomplaints and troubleshoot problems with services or products- Monitoring and evaluating agents' performance by conducting OTOMs and performanceevaluation reviews- Preparing reports and support management team to set.
Jun 2021 - Nov 2022
Social Media, E-Mail, Webchat Representative
- Responding to complaints, questions and comments left on the company’s social mediapages in a timely and appropriate manner to ensure customer satisfaction- Replying to a variety of inquiries in any form of electronic means both formal and informal (onsite contact request form, emails, live webchat)- Monitoring and handling negative reviews posted online.
Aug 2018 - Jun 2021
Customer Care Representative
- Responding to incoming calls from customers to handle and resolve issues and complaints- Meeting very challenging KPIs such as average handling time, calls/hour, resolved tickets/dayand some quality based indicators as well
Feb 2018 - Jul 2018
Office Admin
Impact Pcs
Nov 2017 - Feb 2018
Office Admin/Personal Assistant
Mousiko Parathyro
Aug 2016 - Jan 2018
Marketing Office Assistant
Home & Camp Ltd
Jan 2016 - Aug 2016
Intern
Oct 2013 - Mar 2014
Customer Service
Newsphone Hellas
Jun 2011 - Jan 2013
Sales Promotions
Validus
Sep 2009 - Mar 2011
Team & coworkers
Colleagues at Kotsovolos-Κωτσόβολος
Other employees you can reach at kotsovolos.gr. View company contacts for 695 employees →
SZ
Stella Zikou
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
CL
Christos Lampros
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
ΠΓ
Παναγιώτης Γιαννακάρης
Colleague at Kotsovolos-ΚωτσόβολοςAthens, Attiki, Greece, Greece
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MC
Michael Chronakis
Colleague at Kotsovolos-ΚωτσόβολοςGreater Irakleio Area, Greece
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NA
Nancy Argyropoulou
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
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GT
George Tsigaridas
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
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GM
George Menegakis
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
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NK
Nikolaos Kolenis
Colleague at Kotsovolos-ΚωτσόβολοςAthens Metropolitan Area, Greece
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ΦΑ
Φραγκισκος Αργουδελης
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
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SZ
Stella Zazani
Colleague at Kotsovolos-ΚωτσόβολοςKérkira, Ionian Islands, Greece, Greece
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Stella Zikou
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
CL
Christos Lampros
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
ΠΓ
Παναγιώτης Γιαννακάρης
Colleague at Kotsovolos-ΚωτσόβολοςAthens, Attiki, Greece, Greece
View →
MC
Michael Chronakis
Colleague at Kotsovolos-ΚωτσόβολοςGreater Irakleio Area, Greece
View →
NA
Nancy Argyropoulou
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
GT
George Tsigaridas
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
GM
George Menegakis
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
NK
Nikolaos Kolenis
Colleague at Kotsovolos-ΚωτσόβολοςAthens Metropolitan Area, Greece
View →
ΦΑ
Φραγκισκος Αργουδελης
Colleague at Kotsovolos-ΚωτσόβολοςGreece, Greece
View →
SZ
Stella Zazani
Colleague at Kotsovolos-ΚωτσόβολοςKérkira, Ionian Islands, Greece, Greece
View →
1 education record
Sofia Athanasiadou education
FAQ
Frequently asked questions about Sofia Athanasiadou
Quick answers generated from the profile data available on this page.
What company does Sofia Athanasiadou work for?
Sofia Athanasiadou works for Kotsovolos-Κωτσόβολος.
What is Sofia Athanasiadou's role at Kotsovolos-Κωτσόβολος?
Sofia Athanasiadou is listed as Digital Care, Backoffice and Recovery Supervisor at Kotsovolos-Κωτσόβολος at Kotsovolos-Κωτσόβολος.
What is Sofia Athanasiadou's email address?
AeroLeads has found 1 work email signal at @kotsovolos.gr for Sofia Athanasiadou at Kotsovolos-Κωτσόβολος.
Where is Sofia Athanasiadou based?
Sofia Athanasiadou is based in Nea Filadelfeia, Attiki, Greece while working with Kotsovolos-Κωτσόβολος.
What companies has Sofia Athanasiadou worked for?
Sofia Athanasiadou has worked for Kotsovolos-Κωτσόβολος, Dixons South East Europe, Impact Pcs, Mousiko Parathyro, and Home & Camp Ltd.
Who are Sofia Athanasiadou's colleagues at Kotsovolos-Κωτσόβολος?
Sofia Athanasiadou's colleagues at Kotsovolos-Κωτσόβολος include Stella Zikou, Christos Lampros, Παναγιώτης Γιαννακάρης, Michael Chronakis, and Nancy Argyropoulou.
How can I contact Sofia Athanasiadou?
You can use AeroLeads to view verified contact signals for Sofia Athanasiadou at Kotsovolos-Κωτσόβολος, including work email, phone, and LinkedIn data when available.
What schools did Sofia Athanasiadou attend?
Sofia Athanasiadou holds Marketing And Communication from Athens University Of Economics And Business.
What skills is Sofia Athanasiadou known for?
Sofia Athanasiadou is listed with skills including Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, Customer Service, Sales, and Microsoft Powerpoint.
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