Business Analyst - It Portfolio Management (Maintenance)
Current• Created and Maintain Cisco Renewal Forecasting for the Maintenance group; establish weekly senior management calls and tracking reports with Cisco PMC data. Generated $4.5M in rebates in 4 years of implementation. Analyze data and find case exceptions when needed.• Strategize on pricing and vendor programs with Solution Architects, Account Managers and Maintenance Specialists for maintenance solutions and customer meetings• Create complex pricing scenarios and matrixes for customer RFP’s• Oversee $500K+ deals; offer solutions when needed; from creation to completion• Chart, document and implement new network offerings; NES, PSS, Total Care and Combined Services• Develop clear and detailed process maps, work flows, and business requirements• Work with Cisco SAM’s and the Cisco Channel Manager on overall business growth and current opportunities • Provide training on Cisco CSCC; MS Excel and MS Access