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Sofia Beshir Email & Phone Number

Nbn at nbn™ Australia at Glen Eira City Council
Location: Hadfield, Victoria, Australia 4 work roles
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Current company
Role
Nbn at nbn™ Australia
Location
Hadfield, Victoria, Australia
Company size

Who is Sofia Beshir? Overview

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Quick answer

Sofia Beshir is listed as Nbn at nbn™ Australia at Glen Eira City Council, a company with 424 employees, based in Hadfield, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Sofia Beshir.

Sofia Beshir previously worked as Subdivision Officer at Glen Eira City Council and Relationship Manager at Nbn® Australia.

Company email context

Email format at Glen Eira City Council

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Glen Eira City Council

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Profile bio

About Sofia Beshir

Highly experienced in the Telecommunications industry, Project Coordination, Case Manager roles and Customer Service Delivery. In the role of Relationship Manager at NBN CO, demonstrated exceptional abilities in managing the Developments portfolio, achieving targets and delivery. I have good understanding of construction and strong knowledge of project management requirements. Proven expertise in handling complex case inquiries and complaints, resolving escalations, and liaising and managing various stakeholders/Developers internal and external. Excellent organization skills, interpersonal and communication skills. Proven track record of working well under pressure and with strong attention to detail. Proficient in various computer programs and experienced in working both independently and as part of a team.As a Team Manager at M2 Primus Telecom, successfully prioritized and managed employee performance, resolved customer escalations, and coordinated customer resolutions. Skilled in problem-solving and process enhancement, leading to improved efficiency. Provided staff training and support to deliver excellent service. In previous roles, provided exceptional customer service in a busy corporate centre by continually exceeding client expectations. Answered day to day provisioning enquiries. Process voice and broadband orders daily and configured ADSL modems for customers. . Assisted IT with process enhancement and implementing new procedures.

Current workplace

Sofia Beshir's current company

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Glen Eira City Council
Glen Eira City Council
Nbn at nbn™ Australia
australia
Employees
424
AeroLeads page
4 roles

Sofia Beshir work experience

A career timeline built from the work history available for this profile.

Relationship Manager

Melbourne, Victoria, Australia

Relationship Manager / Project Officer: September 2013 – June -2023End to End management of a comprehensive portfolio of New Development Applications to deliver nbn fibre to new property developments.Engage with Developers to assist and ensure fulfillment of obligations to prepare new developments for nbn fibre delivery, review As Builts and Artefact to.

Sep 2013 - Jun 2024

Corporate Service Delivery (Team Manager)

Melbourne, Victoria, Australia

  • Prioritize and managed performance of employees in accordance with company’s policy and procedures.
  • Dealing with customer escalations as well as internal sales escalations, deal with issues that delay or prevent me from meeting our targets (problem Solving).
  • Handle escalation and coordinated customer resolution.
  • Assigned orders, coaching consultants who require more training.
  • Monitor call queue to ensure all calls are being answered effectively.
  • Monitor workflow and attendance record are in order. Outline and develop a plan for personal development of my staff and set KPI’s to meet our goals and objectives.
Nov 2010 - Sep 2013
Team & coworkers

Colleagues at Glen Eira City Council

Other employees you can reach at gleneira.vic.gov.au. View company contacts for 424 employees →

FAQ

Frequently asked questions about Sofia Beshir

Quick answers generated from the profile data available on this page.

What company does Sofia Beshir work for?

Sofia Beshir works for Glen Eira City Council.

What is Sofia Beshir's role at Glen Eira City Council?

Sofia Beshir is listed as Nbn at nbn™ Australia at Glen Eira City Council.

Where is Sofia Beshir based?

Sofia Beshir is based in Hadfield, Victoria, Australia while working with Glen Eira City Council.

What companies has Sofia Beshir worked for?

Sofia Beshir has worked for Glen Eira City Council, Nbn® Australia, Nbn™ Australia, and Iprimus.

Who are Sofia Beshir's colleagues at Glen Eira City Council?

Sofia Beshir's colleagues at Glen Eira City Council include Bec Ellis, Michael Feaver, Nasir Arshad, Chris Fleming, and Jacqui C..

How can I contact Sofia Beshir?

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