Building relationships with account managers at major perfume & cosmetics brands such as Dior, Burberry, Givenchy, Prada etc. Providing brands with best seller reports. Collaborate with vendors to improve their sales through store promotions and staff incentives. Competitive pricing reviews and review pricing submissions against this benchmarking

Yawn is a luxury and ethical ladies nightwear brand.Managing Production & Product Development. From sampling through to launch.Forecasting, demand planning, OTB, range building, product/print selection for a balanced/cohesive rangeMonitor competitive marketActively engage in feedback from customersCreated product sales performance reviews by analysing sales data to provide insights that helped maximise the product’s profitability and allowed me to understand the market & product. Responsible for the negotiation of factory unit costs, payments terms.Responsible for product pricing review to ensure profit margins are met.Purchase Orders, Invoices, VAT Duty on Xero & DEAR InventoryOrganising grading & fit session, creating technical specifications.Liaising with our factory and agents in India and Portugal.Managing the life-cycle of products using OTB, managing communication with the warehouse and performing a monthly stock take. Measuring PP samples against provided specs to highlight any fit issues of discrepancies.AchievementsImproved returns rate for the fit of key shapes by +6%Introduced 5 new styles & 50+ prints to diversify assortment

Production & QualitySourcing new and managing existing supplier relationships both directly with the factory and our agents based in Portugal, India & the UKI built excellent relationships with these partners where there was transparency and genuine care when things went wrongResponsible for overseeing and improving the quality of all products. Reduced return rate of category fit from 7% to 4%. I reduced BOM trim costs by -40% and I increased profit margins by 2%Ensuring orders were within budget. Measuring PP samples against provided specs to highlight any fit issues of discrepancies. Managed all model fit sessions and issued new specificationsWorking mainly with woven dyed & printed cottons, jersey. Fitted and loose garments.Improved operational efficency with the introduction of new systems (Inventory Planner, Gorgias & B Online)Assisted in the transition to organic GOTs certified cotton

Award-winning luxury childrenswear brand Rachel Riley. Conducting daily communications with overseas suppliers to ensure clarity and progression of collections from ideas to production into warehouseFollowing the critical path to ensure all shipment deadlines are met, flagging any issues and communicating changes to the teams in the UK and USSetting up SKUs and POs on the EPOS system and keeping item details updatedTracking samples from initial submission of designs through to production, keeping samples organised, maintaining a sample tracker and distributing samples to relevant teams.Providing feedback regarding quality issues within sampling and production. Assisting with the compilation and distribution of design sheets, print artwork, production CADs and fabric info to support the smooth development of the collectionsEditing and retouching product photography for the online wholesale and retail websites

Responsible for managing orders and upholding high customer satisfaction levels whilst continually driving operational improvements.

Supported customers and suppliers via telephone, email and social media.Worked closely with the Account Management, sales and marketing team to improve quality of the suppliers.

I collaborated with the Head of English to design, create new resources and training documentation while assisting with grammar structure, spelling and punctuation.

Supported head designer by creating tech packs and range ideas for the baby nursery market.

Create tech packs, care labels, moodboards and organised the design studio.