Sofia Carrillo Reynoso Email & Phone Number

Vancouver, British Columbia, Canada

• Inventory Management: Oversaw bakery inventory with meticulous attention to product packaging and labeling, ensuring compliance with industry standards.• Supply Chain Optimization: Led data-driven inventory strategies that reduced delivery times by 10% through effective coordination with suppliers.• Operational Efficiency: Drove timely ingredient deliveries, enhancing procurement processes for improved supply chain performance.• Event Logistics Coordination: Contributed to event logistics by collaborating with kitchen and event staff, ensuring high service and quality standards in varied settings.• Adaptability and Problem Solving: Demonstrated flexibility in dynamic environments, consistently upholding service excellence while addressing logistical challenges.

Vancouver, British Columbia, Canada

• Exceptional Service Delivery: Provided top-tier support to cruise passengers during check-in and boarding, ensuring a smooth and enjoyable experience.• Logistics Optimization: Coordinated passenger flow through terminal points, enhancing operational efficiency and guest satisfaction.• Data Management: Utilized electronic systems to manage guest information, contributing to improved digital processes.• Collaborative Teamwork: Worked effectively in a fast-paced environment, partnering with cross-functional teams to maintain safety and operational standards.• Market Insight Gathering: Collected customer feedback to identify trends, supporting future marketing strategies.

Guanajuato, México

• Data Analysis for Sustainability: Conducted in-depth analysis of utility consumption data to promote sustainable practices, providing actionable recommendations that successfully minimized resource usage across client operations.• Data-Driven Solutions: Managed a diverse portfolio of clients by delivering tailored, data-driven solutions that addressed specific needs, leveraging data analytics to optimize client performance and sustainability goals.• Enhanced Data Capture: Improved data capture participation by 35% through targeted outreach and strategic engagement, employing analytical techniques to assess client data needs and communication preferences.• Comprehensive Reporting: Developed and generated detailed reports that translated complex datasets into clear, actionable insights, empowering clients to make informed decisions based on data analysis.• Cross-Functional Data Collaboration: Collaborated with cross-functional teams to enhance data collection and reporting processes, ensuring accuracy and integrity of data used for client analysis and strategic planning.• Advanced Data Visualization: Utilized analytical tools and software for data visualization, enhancing the presentation of findings, making data insights more accessible to clients and stakeholders.• Customer-Focused Data Solutions: Provided exceptional service by addressing client inquiries related to data reports and analyses, fostering strong relationships through data-driven communication.

León, Guanajuato, México

• Data-Driven Strategy Development: Designed and implemented data-driven marketing strategies for various companies, leveraging analytical skills to enhance business development and drive growth.• Market Analysis and Content Strategy: Conducted in-depth data analysis to inform content strategies, aligning marketing proposals with current market trends and consumer behavior insights for targeted outreach.• Customer Service Excellence: Delivered outstanding customer service on digital platforms, effectively resolving inquiries and maintaining high satisfaction rates in a remote environment.• Content Creation and Simplification: Developed visually compelling digital and graphic content, translating complex information into clear, engaging messages for diverse audiences.• Social Media Management: Managed and analyzed social media campaigns across platforms such as LinkedIn, Facebook, and Instagram, optimizing content for increased engagement and brand visibility.• Guidance through Advertising Manuals: Authored comprehensive advertising business manuals, equipping clients with the tools and strategies needed for effective marketing implementation.

León, Guanajuato, México

• Market Analysis: Conducted comprehensive analysis to identify trends and consumer behaviors, guiding effective content strategy decisions.• Content Creation: Crafted and optimized digital content to communicate complex data insights, significantly boosting brand visibility.• Customer Support and Engagement: Delivered strategic support on digital platforms, addressing customer inquiries and maintaining high satisfaction levels.• Social Media Management: Managed and analyzed social media content across platforms, optimizing strategies to maximize audience engagement.

Guanajuato, Gto.

• Data Analysis and Integrity: Analyzed and cleaned diverse databases and financial indicators, ensuring the accuracy and integrity of critical data for the National Electric Company in Mexico.• Inbound Marketing Insights: Created actionable data insights that informed and supported inbound marketing campaigns in collaboration with the Internal Communications department.• KPI Reporting: Developed comprehensive KPI dashboards and reports, enhancing visibility into performance metrics and facilitating data-driven decision-making.• Internal Communication Development: Crafted engaging content for internal communications, fostering transparency and enhancing team collaboration and productivity through clear messaging.• Process Optimization: Streamlined data management processes to improve efficiency and support operational goals.

Postgraduate Diploma, Data Engineering And Analytics

Bachelor'S Degree, Marketing