Sofia Castein Email & Phone Number

- Manage the agenda, materials and action tracking from regular MU TR team touchpoint calls and global TR CoE touchpoint calls- Work directly with MU TR teams as needed on operational topics Provide data, analyses, support with preparing and testing tools and templates to support across all annual rewards process activities (compensation and benefits) and CoE projects- Collaborate with other TR CoE disciplines (e.g. Comp Admin or Benefits teams) to analyze problems and identify solutions- Help to provide line of sight back to the global TR CoE regarding local requirements and nuances (such as legal requirements) and inform other key stakeholders of how each location will deliver the initiatives- Participate in TR CoE project teams as required - Advanced Excel modelling and PowerPoint skills- Excellent communication in English (written and oral) and interpersonal skills- Experience with a global, multi-cultural and virtual work environment- Ability to make informed decisions, adapt to change in a positive manner- Capability of working independently with direction where required- Ability to analyze complex problems and propose and deliver insightful and pragmatic solutions- Ability to build, sustain and influence relationships at all levels of an organization, and develop networks as appropriate- Ability to quickly establish personal credibility and demonstrate expertise

Responsible for providing immigration service and advice to employees’ requests, ensuring Turnaround Time & Quality of service, maintaining, and updating all Accenture systems in time as instructed. Creating and maintaining strong relationships with customers and other related teams.Value Creator:- Assist with supervisor and team lead on internal project/initiatives as requested- Increase customers’ satisfaction on the delivery of service- Provide knowledge and special skills sharing within teamBusiness Operator- Understand global as well as local relocation & transfer policies & assist resources in understanding the policies- Set up a new international assignment in host location & assist resources- Hands on working on PMG tool to record pre-assignment to post assignment activities- Prepare various documents for VISA processing, foreign assignments etc. as required- Coordinate with immigration vendor wherever required- Assist with related special projects and various operational tasks as needed- Prepare ad-hoc analysis and reports as requested- Develop knowledge and understanding of performance metrics and strive to meet and exceed themPeople Developer- Participate in the knowledge exchange and service review- Develop understanding of the internal systems and Accenture's global policies as applicable to international assignments and permanent transfers- Improvement on business writing and interpersonal skill, develop ability to effectively communicate with customer and other teams- Contribute to a positive work environment

Mobility - North AmericaImmigration:- Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures.- Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions.Policy Administration:- Provide assistance to assignees, Tax, Project Managers and HR with cross-border policy queries- Distribute informational arrival/departure packs to inbound and outbound assignees.- Prepare, distribute and monitor for acceptance of the Cross-Border Agreement for all inbound assignments > 60 days to document responsibilities and entitlements in accordance with assignment length, assignee level and status. Update documentation following any change in these factors. Prepare transfer memorandum for all supported inbound permanent transfers.- Interface with outbound assignees and HR where home country support is needed.