Customer Project Manager
CurrentResponsible for delivery of projects across multiple functional groups, and managing mid-level complexity customer deployments. Create and communicate with customers simple project plans for standard project milestones while also securing required resources and tools to manage budgets, risks, issues, and changes. Implement general technical knowledge of Equinix products/processes while managing activities of cross-functional groups to ensure commitments are met. Some additional responsibilities include: - Handles mid-level escalations independently (manager-assisted otherwise)- Resolves standard issues independently (complex with manager assistance)- Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists- Able to identify the needs of stakeholders to keep them informed and updated on the progress of the deployment