Sofia Chaves-Caetano Email & Phone Number

New York City Metropolitan Area

Binghamton, New York, United States

• Assist Mountainview residential life with administrative activities, process room changes, re-keys of dorms, and loan of missing keys by always being available during shifts which led to a safe environment for students.
• Provide solutions to inquiries received through phone calls from residents and staff and ensured quality information was provided

Binghamton, New York, United States

• Tutor at the Student-Athlete Success Center at Binghamton University
• Coordinate with student athletes through email and Starfish, a real-time communication tool, to set up times to host weekly tutor sessions for a range of topics in order to improve overall academic performance
• Guide student athletes by offering and teaching various methods and tips to be a successful student through the usage of google calendar and planners, allowing them to learn better time management, organization and.

New York City Metropolitan Area

Larchmont, New York, United States

• Promoted to manager within the first two months of working and entrusted with all opening, closing and administrative tasks
• Train and supervise employees throughout the shift by utilizing past knowledge to teach the employees and ensure that duties are being executed properly, leading to the restaurant running smoothly
• Serve customers fresh meals and prepare ingredients throughout the day while also cleaning the store and serving online orders, resulting in excellent service and daily sales

Tuckahoe, New York, United States

• Received phone orders for delivery, pick up and over the counter orders in the restaurant, resulting in properly filled orders for satisfied customers
• Processed credit cards and cash payments for all customers that ordered through different domains, and implemented organization skills which resulted in quick service and short wait times for customers

Eastchester, New York, United States

• Provided customer service and assisted customers around the store by directing them to aisles, and checking out their purchases and performing returns to ensure they had a positive experience while in the store
• Stocked the empty aisles with products while advertising new products to customers and fulfilled inventory reports during the process in order to ensure the store had proper stock of items available

Master'S Degree, Accounting

Bachelor'S Degree, Accounting And Finance

High School Diploma