AeroLeads people directory · profile
Sofia Cortina Plaza Email & Phone Number
Team Lead
at
Ideals
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Lead
Location
Madrid, Community of Madrid, Spain
Company size
Who is Sofia Cortina Plaza? Overview
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Quick answer
Sofia Cortina Plaza is listed as Team Lead at Ideals, a with 492 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Sofia Cortina Plaza.
Sofia Cortina Plaza previously worked as Customer Success Project Lead at Ideals and Customer Success Manager at Ideals. Sofia Cortina Plaza holds Bachelor Of Business Administration (B.B.A.), Business from Ie Business School.
Company email context
Email format at Ideals
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Ideals
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Profile bio
About Sofia Cortina Plaza
🌟 Dedicated Remote Customer Success Manager with 5 years of experience in fostering long-lasting client relationships and driving success. Passionate about delivering exceptional service and exceeding expectations in fast-paced environments.💼 Proven track record of managing between 90-300 accounts simultaneously, demonstrating strong organizational skills and attention to detail. Thrives in remote settings, leveraging technology to connect with clients and deliver personalized support.🔑 Specializing in proactive problem-solving and strategic account management to ensure client satisfaction and retention. Committed to understanding each client's unique needs and delivering tailored solutions that drive value.🌈 Enthusiastic about fostering positive work environments and creating happy, thriving teams. Thrives in collaborative settings and embraces challenges as opportunities for growth.Let's connect and explore how we can achieve success together!
Current workplace
Sofia Cortina Plaza's current company
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Ideals
6 roles
Sofia Cortina Plaza work experience
A career timeline built from the work history available for this profile.
Customer Success Project Lead
Current
Sep 2024 - Present
Customer Success Manager
Oct 2021 - Aug 2024
Customer Success Manager
Current
May 2024 - Present
Customer Success Specialist
- Increased sustainable proven value for both the Customers and our Company.- Provided a seamless and personal onboarding experience for +150 accounts, while streamlining processes and maintaining a successful low-touch customer success model.- Constantly searched for solutions to the core issues of customer portfolio development, retention and expansion to increase Customer Life Time Value.- Worked as a middleman between our company and our customers towards ensuring the company understands a client’s needs - so we can build towards fulfilling them.
Oct 2019 - May 2021
Loyalty At Ie Corporate Relations
• Managed events, coordinated spaces, speakers, merchandising, caterings, suppliers and IT support, distributed and designed promotional material through basic notions of Photoshop and Eventbrite, analyzed event feedback and KPIs.• Administrated and adjusted given budgets for each event, supervised costs and successfully stayed within margins.• Exercised continuously and worked on problem-solving, improvisation, time limits and negotiation skills.
Sep 2018 - Sep 2019
2 education records
Sofia Cortina Plaza education
Bachelor Of Business Administration (B.B.A.), Business
Bachelor Of Commerce - Bcom, Business, Exchange Semester
FAQ
Frequently asked questions about Sofia Cortina Plaza
Quick answers generated from the profile data available on this page.
What company does Sofia Cortina Plaza work for?
Sofia Cortina Plaza works for Ideals.
What is Sofia Cortina Plaza's role at Ideals?
Sofia Cortina Plaza is listed as Team Lead at Ideals.
Where is Sofia Cortina Plaza based?
Sofia Cortina Plaza is based in Madrid, Community of Madrid, Spain while working with Ideals.
What companies has Sofia Cortina Plaza worked for?
Sofia Cortina Plaza has worked for Ideals, Ideals Board, Umai Restaurant Software, and Ie University.
How can I contact Sofia Cortina Plaza?
You can use AeroLeads to view verified contact signals for Sofia Cortina Plaza at Ideals, including work email, phone, and LinkedIn data when available.
What schools did Sofia Cortina Plaza attend?
Sofia Cortina Plaza holds Bachelor Of Business Administration (B.B.A.), Business from Ie Business School.
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