Sofía Cruz Camacho Email & Phone Number

Mexico City, Mexico

San Jose, CA, US

• GST lead for:Security AMER RegionCollaboration AMER RegionLATAM - (Sec, Collab, SP, DC, Networking)SVS AMER Region
• Prompt advisory to DM´s for smooth Migration to Certinia, unicast assistance for some.
• Assist in reviewing and following up on DM´s accesses and IT tickets for either their access and setup or someone in their team (solved in over a week tops).
• Updated and follow up on new staffing POC´s to expedite the staffing process for the new SP LATAM and Mexico Region, Customer Delivery Directors.
• Proactively updated SVS team internal PID Administration.
• Share quarterly CXC MX Security team staffing report

Paris, Île-de-France, FR

• Coordinate and supervise pre-fabrication work
• Document inspection and expediting of equipment approval
• Prepare and monitor manufacturing programs by piece.
• Assemble piece progress information.
• Material control sent on - site
• Shipments authorization

Milan, Lombardy, IT

• Facilitate the interface between Vendors and Saipem, involved in the supply chain activities.
• Review purchase orders and contractual details to prevent any misunderstanding, ensuring that vendor´s supply schedule covers all the supply phases in compliance with contract terms.
• Provide and guarantee punctual reliable data updating in SAP any supply progress, coordinate with people involved proper delivery and if potential delays look to minimize impact.
• Provide feedback over vendor performance
• Home Office Supplies Contract Administrator, assigned and reported to Managing Director: - Stationary Supply Control saving in 9 months $880,000.00+mxn reusing 78.86% of material - In charge of recycling and cleaning.

Milan, Lombardy, IT

• Expediter Trainee (First order fully carried on and closed Sept 2014)
• Assistance on proper compliance of internal policies, keeping the team updated on the how to.
• Verify all document issued by POSE for Management approval, Travel Requests, Travel Expenses Reimbursements, Abscence Leaves, Official Correspondence, etc.
• Clerical Work assistance on filing, document control, correct use of WBS or Cost Centers.
• Assistance on SAP activities, procedures and weekly SAP reports. SAP Requisitioner.
• MM advance report requesting and updating information needed from site warehouses.

MX

• Casino Life, Del Valle
• Staff Management: in charge of 43 employees - Basic training and welcoming tour for new staff.
• Guest Service and special attention to VIP`s according to their interests and likes.
• Management of Food & Beverage courtesies according to budget & clients visiting us.
• Cash management (sales audit, electronic credit, supervise deposit at operational closure, etc.)
• Surveillance in charge of general operation, maintenance, appearance, service and function.

• Hotel suppliers hiring and payments deal and credit negotiation (Supply Chain)
• Detailed personalized quotations for VIPS, long stays, events, etc.
• Supervising implementation of quality controls (Guest´s needs, greeting & follow up)
• Controlling and approving expenses, Staff´s Payroll, Work schedule and legal registration
• Recruiting and controlling vacancies on a 12 people staff
• Increased Revenue, occupancy and demand from new guests.

• Reservations, quotations, Check In/Check Out Procedure and Guest experience Follow up
• Airport, City and tour transportation arrangements
• Monitoring & updating Booking Engine System and other Web Extranets
• Hotel bills expedition and control of Collection Accounts
• Requisitions and goods receipt from hotel suppliers (Supply Chain)
• Configuration & monitoring Sabre Hospitality as GDS

• Reservations and Guest Service
• Memberships and accounts clarifications, maintenance collection and account handling
• Timeshare week exchange with agreed companies

Mexico, Distrito Federal, MX

• Clerical work assistance
• Entry Operator
• Greet teachers and/or students (if possible provide assistance)

• Teamwork Organization
• Image Design
• Business Link
• $0.00 Budget, 71 Sponsors

Lake Buena Vista, Florida, US

• 4 Diamond - AAA ** ** VIP Club Level Rooms****Yacht Club: 621 rooms + Beach Club: 576 Gst Rooms & 282 Vacation Homes****Frequent Make a wish guest service and check in**** Give Kids the World Village Volunteer late.
• Check In/Check Out Procedure
• Operating computer-based system to process payment
• Guest greeting and providing different assistance, needs anticipation
• Runner (diverse area assistance by managers assignments and doing Disney´s Magic)

• Guest Service/Inbound Call assistant
• Membership´s Rights and Restrictions Clarification
• Results report and first filter analysis (per day, season, time, campaign, executive, etc.)New hire onboarding and trainning

Computer Systems And Information Technology, Information Technology

Arquitectura De Computadoras-0220-4194784

Bachelor, Touristic Enterprise Management

Baccalaureate, Social Sciences