As a Business Development Specialist at SMASH, I drive growth by connecting with Technology and HR leaders to support nearshoring and staff augmentation solutions. I focus on identifying new business opportunities, developing and executing strategies to expand SMASH’s market presence, and generating leads through targeted outreach and digital marketing. My role involves building new client relationships, analyzing market trends, and collaborating with cross-functional teams to align business development efforts. Additionally, I streamline workflows for efficiency and track performance metrics to refine strategies. My talent acquisition and process optimization background enhances my ability to achieve impactful results and contribute to SMASH’s success.

Talent Acquisition from Costa Rica, Colombia, and United States to US CompaniesLed a team of 8 recruiters, providing training and mentorship that enhanced recruitment capabilities and improved overall team performance.Implemented new recruitment process enhancements, increasing efficiency and reducing time-to-hire while ensuring compliance with client hiring timelines.Maintained strict adherence to client hiring timelines and recruitment metrics, successfully fulfilling tech positions as required.Developed and executed strategies to optimize team deliverables, improving team productivity and the quality of hires.Monitored and analyzed team performance metrics, identifying areas for improvement and implementing solutions that enhanced recruitment outcomes.Fostered a collaborative team environment, contributing to higher team morale and engagement.

Tech Talent attraction from Costa Rica and Colombia for US-based Companies 💪#smashyourlimitsSuccessfully partnered with U.S.-based clients across various industries to fulfill tech positions within their software engineering departments, showcasing adaptability and industry expertise.Met hiring metrics by implementing effective recruitment strategies and optimizing the candidate selection process, ensuring timely and high-quality hires for Clients. Enhanced talent attraction efforts through targeted recruitment campaigns, significantly increasing the volume and quality of candidate pipelines.Conducted interviews and assessments, aligning candidates' skills and experiences with client needs, leading to a high rate of successful placements.Streamlined the recruitment process by improving candidate tracking and communication, reducing the hiring cycle time.Developed strong relationships with clients and candidates, contributing to increased repeat business and positive referrals.

HR Center Lead for Costa Rica Expanded HR services to support a growing workforce of 200+ employees, ensuring effective delivery of core HR functions and improved employee engagement.Managed HR budgeting and HR vendor negotiations, optimizing service costs and enhancing vendor relationships.Led successful employee engagement initiatives, including CSR events, which fostered a positive workplace culture.Administered comprehensive compensation and benefits programs with Corporate guidelines, including salary revisions and bonus payouts, improving overall employee satisfaction.Implemented efficient immigration processes for work permits and relocations from India to Costa Rica, ensuring smooth transitions and compliance.Enhanced payroll accuracy and resolved payment queries, contributing to streamlined payroll operations and improved employee trust.

Core Business Partner HR and internal Stakeholder Management for BPM Industry Conducted effective 1:1 meetings with employees, leading to actionable insights that improved workplace morale and retention.Managed performance evaluations and improvement plans, aligning individual performance with organizational goals.

Established foundational HR processes for the Medical Devices start-up in Costa Rica, ensuring compliance and operational efficiency from the ground up.Successfully managed end-to-end recruitment processes, including job postings, interviews, and contract management, effectively filling key positions in the Medical Devices Industry. Developed and administered an internship program, enhancing talent acquisition and providing valuable career experience.Administered benefits and compensation along with corporate guidelines, implementing new benefits programs that positively impacted employee satisfaction and retention.Conducted accurate payroll control and audits, maintaining high standards of compliance and financial accuracy.

Managed HR SAP master data for cost centers and employee records, improving data accuracy and supporting HR management reporting.Prepared comprehensive HR reports and turnover analyses, facilitating better decision-making and operational oversight for HR Management

Supported the successful start-up of the HR team Global Business Center for Central America in Costa Rica, including job postings and interview coordination. Managed employee data in SAP and PeopleSoft for over 1,000 employees, ensuring accurate tracking of employment records, promotions and payroll inputs.