Sofia Dominguez

Sofia Dominguez Email and Phone Number

Customer Success and Operations Director @ Zerocoma
Madrid, ES
Sofia Dominguez's Location
Madrid, Community of Madrid, Spain, Spain
Sofia Dominguez's Contact Details

Sofia Dominguez work email

Sofia Dominguez personal email

n/a
About Sofia Dominguez

A proactive and solution-driven leader with expertise in Project Management, Customer Success, and Operations. Known for critical and analytical thinking, with a data-driven approach to problem-solving and improving business outcomes.

Sofia Dominguez's Current Company Details
Zerocoma

Zerocoma

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Customer Success and Operations Director
Madrid, ES
Website:
zerocoma.com
Employees:
40
Sofia Dominguez Work Experience Details
  • Zerocoma
    Customer Success And Operations Director
    Zerocoma
    Madrid, Es
    View
  • Zerocoma
    Customer Success & Operations Director
    Zerocoma Jan 2024 - Present
    Madrid
    - Lead a team of 5+ in operations and customer support.- Oversee customer projects, ensuring software solutions align with client needs.- Improve customer success methodologies, working cross-functionally with sales, marketing, and development teams.
    View
  • Seddi
    Customer Success Manager
    Seddi May 2023 - Jan 2024
    Madrid, Spain
    - Defined KPIs and data-driven strategies to enhance customer satisfaction.- Developed onboarding and training plans tailored to customer profiles.- Analyzed customer feedback to provide strategic product recommendations.
    View
  • Seddi
    Project Manager
    Seddi Oct 2020 - May 2023
    Madrid, Comunidad De Madrid, España
    - Managed cross-functional projects to digitize materials for AI training.- Mapped and improved operational processes, generating metric reports.
    View
  • Seddi
    Designer
    Seddi Jun 2018 - Oct 2020
    Madrid, Spain
    - Conceptualized material digitization processes and defined use cases.- Created product and training content.
    View
  • We Are Seekers
    Seeker
    We Are Seekers Oct 2019 - May 2023
    Madrid Y Alrededores, España
    View
  • Quberooms
    Assistant Manager
    Quberooms Mar 2018 - Oct 2018
    Madrid, Comunidad De Madrid, España
    Managed reservations, client services, and team operations.
  • Zara
    Cajero De Ventas
    Zara Jul 2017 - Mar 2018
    Santander, Autonomía De Cantabria, España
    Dependiente de tiendaAtención al clienteCajero en distintas secciones de tienda
    View

Sofia Dominguez Skills

Liderazgo Microsoft Excel Microsoft Office Microsoft Powerpoint Trabajo En Equipo Textiles Redes Sociales Moda Estrategia Adobe Photoshop Adobe Illustrator Rhinoceros 3d Indesign Paquete Office Microsoft Word Adobe Indesign Autocad Adobe Creative Suite Pensamiento Creativo Industria Textil

Sofia Dominguez Education Details

Frequently Asked Questions about Sofia Dominguez

What company does Sofia Dominguez work for?

Sofia Dominguez works for Zerocoma

What is Sofia Dominguez's role at the current company?

Sofia Dominguez's current role is Customer Success and Operations Director.

What is Sofia Dominguez's email address?

Sofia Dominguez's email address is so****@****ddi.com

What schools did Sofia Dominguez attend?

Sofia Dominguez attended Gen/d | Data, Design & Digital, Thepowermba, Ied Madrid, La Tecnocreativ, Universidad Anáhuac México, Ied Madrid, Google Actívate, Centro Diseño | Cine | Televisión.

What skills is Sofia Dominguez known for?

Sofia Dominguez has skills like Liderazgo, Microsoft Excel, Microsoft Office, Microsoft Powerpoint, Trabajo En Equipo, Textiles, Redes Sociales, Moda, Estrategia, Adobe Photoshop, Adobe Illustrator, Rhinoceros 3d.

Who are Sofia Dominguez's colleagues?

Sofia Dominguez's colleagues are Andres Allende, Víctor Eugenio Hernández Romero, Alejandro Allende, Afrany Garcia Blanca, Mkzerocoma S.l, Iván Martín Menéndez, Víctor Muñoz Díaz.

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