Sofia Elhamad Email & Phone Number

United States

Irving, Tx

Irving, Tx

• Responsible for Coordinating Analytical and Contract Management work for a large VHA Supply Network• Manage pricing and coordination between price file management team, suppliers, distributors and members• Prepare contract documents, addenda, amendments or extensions and manage contracts through electronic contracting system• Create price templates, compare to national contracts and bench-marking tools for relevance• As healthcare facilities come on board or leave, update and amend contracts and templates as needed, as well as coordinate supplier and distributor notifications• Creation of executive summaries, contract fact sheets or member contract fact sheets as needed by Sourcing and Network team members• Provide analytical summaries & recommendations as needed or requested• Agreement preparations and supplier negotiations• Manage monthly savings reports and sign-offs• Manage the Contract Plan/Contract Expiration List• Effectively communicate with all stakeholders• Support process improvement activities that contribute to program efficiencies• Attend Supplier meetings and business review sessions, provide documentation of outcomes• Special projects, as needed

Irving, Tx

• Manage Service territories to achieve individual and team sales and revenue goals• Continue a high level of account management to maintain the retention of existing members. • Development of member breadth and depth (penetration of contracts and implementation of new solutions)• Implement sales initiatives within defined territories. Execute sign-up activities and handle all documentation after sales gains agreement• Follow up on identified opportunities and implementation plans• Ensure member is maximizing the use of VHA analytics tools through education. Promote and assist members with the implementation of VHA's program tools• Respond to CRM Targets and Follow-up. Complete forms for new and ongoing maintenance• Analysis of internal and member facing reports• Answer member questions and resolve issues in a timely and efficient manner• Handles all complaints from members, including but not limited to complaints regarding supplier performance or product performance. Handles supplier calls related to member• Follow up on performance by member and suppliers• Work closely with suppliers in the supply chain portfolio to understand member needs and to promote VHA and Novation portfolio product and services• Manage relationships with suppliers, distributors, and channel partners within defined geographical territories• Responsible for new member registration, LOC/LOPs, website navigation training and spend analytics• Collaborate with supply partners to participate in joint member calls to identify potential cost savings opportunities• Responsible for Novation Standardization Programs including sign up, maintaining and validation of member potentials, ensuring rebates are recognized and member eligibility• Membership, analysis, onboarding, and all issue resolution• Conduct periodic business reviews and attend strategic planning meeting with key suppliers to promote VHA's products and services programs• Assist in On-boarding of new Members

• Advise pharmacists on contractual changes and renewals (Brand & Generic Formulary, GPO pricing, internal and external program enrollments)• Responsible for up-selling of McKesson products and services including HealthMart brand, Generic medications, Pharmacy Systems, Point of Sale Systems, and McKesson Marketing programs and tools to ISMC pharmacies• Help pharmacy owners achieve maximum profitability by developing business plans to maximize rebates, monitoring AWP’s of brand/generic drugs, conducting price-per-pill analysis and competitor pricing comparisons• Analyze market dynamics by creating “Meeting Competition Forms,” “Waivers,” and “PILS” to help win over business from competitors • First point of contact for customer questions and complaints regarding manufacturer shortages, internal issues and internal systems• Develop strong working relationship with regional sales team• Identify and communicate industry news critical to pharmacy’s business• Track customer communication in SFDC

• Team with Territory Sales Executive to meet and exceed sales objectives – sales goals were consistently 100%+ to goal – able to grow HCV medication sales in a saturated and decreasing market share• Responsible for selling of CVS/Caremark’s pharmacy services by initiating telephone calls to physician accounts• Educate physicians on new medications and indications for the diseases that they treat• Read and understand technical and non-technical documents related to the sale of and contracts for the company’s products/services• Manage and build relationships within my territory to increase customer loyalty