Sofia Gachon
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Sofia Gachon Email & Phone Number

Team Leader at Payhawk
Location: Barcelona, Catalonia, Spain 3 work roles 4 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Payhawk
Role
Team Leader
Location
Barcelona, Catalonia, Spain
Company size
11 employees

Who is Sofia Gachon? Overview

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Quick answer

Sofia Gachon is listed as Team Leader at Payhawk, a with 11 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Sofia Gachon.

Sofia Gachon previously worked as Senior Support Specialist at Payhawk and Team Leader at Teleperfor. Sofia Gachon holds Master'S Degree, Foreign Languages And International Trade Focused On America (North, Center And South) from Université De La Rochelle.

Company email context

Email format at Payhawk

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Payhawk

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Profile bio

About Sofia Gachon

Sofia Gachon is a Team Leader at Payhawk. She possess expertise in blog, espagnol, traduction, crm, mode and 2 more skills. She is proficient in Português, Español and English.

Listed skills include Blog, Espagnol, Traduction, Crm, and 3 others.

Current workplace

Sofia Gachon's current company

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Payhawk
Payhawk
Team Leader
roswell, georgia, united states
Website
gopayhawk.com
Employees
11
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3 roles

Sofia Gachon work experience

A career timeline built from the work history available for this profile.

Senior Support Specialist

Current
Payhawk

Barcelona, Cataluña, España

Apr 2022 - Present

Team Leader

Current
Teleperfor

Barcelona

Managing a team of 10 to 15 advisors providing customer care and technicalassistance for alarm systems within the French market.Missions :- Huddles (energy meeting before every shift for agenda highlights, focus areas,...)- Floor support (help agents to solve unusual cases, available for escalation)- KPIs analysis and monitoring (average handled time, aftercall, resolution rate,...)- Quality monitoring (distant and side by side listening, feedback, goals to reach)- Coaching (one to one, team meeting)- Training ( for new starters about product and customer care management)- Last round of interview of the selected candidates.

Feb 2019 - Present

Customer Service And Technical Support-

Sellbytel Group Spain

Barcelone, Catalogne, Espagne

I started as an agent and after 6 month I was promoted to BU Team Leader. I manageda team of 10 advisors providing customer care and technical assistance for a range ofGoogle products within the French and the Brazilian market.Missions- Floor support (helping agents to solve special cases, floor walking, consults)- Tier 2 (solving escalated cases in technical support)- KPIs analysis and monitoring (average handled time, aftercall, resolution rate,...)- Quality monitoring (distant and side by side listening, feedback, goals to reach)- Team building (team meetings, knowledge tests, role games)

May 2015 - Dec 2019
Team & coworkers

Colleagues at Payhawk

Other employees you can reach at gopayhawk.com. View company contacts for 11 employees →

VT Victor Torrent Robert Victor Torrent Robert Colleague at PayhawkBarcelona, Catalonia, Spain View → LV Lyudmila Vodenicharska Lyudmila Vodenicharska Colleague at PayhawkBulgaria View → AS Anna Sidzhimova Anna Sidzhimova Colleague at PayhawkSofia, Sofia City, Bulgaria View → MH Magdalena Hristova Magdalena Hristova Colleague at PayhawkSofia, Sofia City, Bulgaria View → DL Desislava Lozanova Desislava Lozanova Colleague at PayhawkSofia, Sofia City, Bulgaria View → ПС Петър Славов Петър Славов Colleague at PayhawkSofia, Sofia City, Bulgaria View → VI Vladimir Iliev Vladimir Iliev Colleague at PayhawkLozenets, Sofia City, Bulgaria View → IL Ivan Linev Ivan Linev Colleague at PayhawkLozenets, Sofia City, Bulgaria View → SL Stephen Lindgren Stephen Lindgren Colleague at PayhawkParis, Île-De-France, France View → PK Petrin Krastev Petrin Krastev Colleague at PayhawkBulgaria View →
4 education records

Sofia Gachon education

Master'S Degree, Foreign Languages And International Trade Focused On America (North, Center And South)

Université De La Rochelle

English, Spanish, Brazilian Portuguese

Education record

Lycée Dumont D'Urville Hypokhagne
FAQ

Frequently asked questions about Sofia Gachon

Quick answers generated from the profile data available on this page.

What company does Sofia Gachon work for?

Sofia Gachon works for Payhawk.

What is Sofia Gachon's role at Payhawk?

Sofia Gachon is listed as Team Leader at Payhawk.

Where is Sofia Gachon based?

Sofia Gachon is based in Barcelona, Catalonia, Spain while working with Payhawk.

What companies has Sofia Gachon worked for?

Sofia Gachon has worked for Payhawk, Teleperfor, and Sellbytel Group Spain.

Who are Sofia Gachon's colleagues at Payhawk?

Sofia Gachon's colleagues at Payhawk include Victor Torrent Robert, Lyudmila Vodenicharska, Anna Sidzhimova, Magdalena Hristova, and Desislava Lozanova.

How can I contact Sofia Gachon?

You can use AeroLeads to view verified contact signals for Sofia Gachon at Payhawk, including work email, phone, and LinkedIn data when available.

What schools did Sofia Gachon attend?

Sofia Gachon holds Master'S Degree, Foreign Languages And International Trade Focused On America (North, Center And South) from Université De La Rochelle.

What skills is Sofia Gachon known for?

Sofia Gachon is listed with skills including Blog, Espagnol, Traduction, Crm, Mode, Anglais, and Marketing.

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