Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Sofia Garcia is listed as I have more than 4 years of certificable experience in customer serivice through different channels like chat, e-mail and voice, excellent management skils combined with a superior knowledge of the CS industry. based in Bogotá, Capital District, Colombia. AeroLeads shows a matched LinkedIn profile for Sofia Garcia.
Sofia Garcia previously worked as Call Center Representative at Concentrix and Customer Care Representative at Sutherland. Sofia Garcia holds Grado, Psychology from Fundación Universitaria Konrad Lorenz.
I have an English level of B2 and more than 4 years of certificable experience in customer serivice and technical support through different channels like chat, e-mail and voice with excellent management skils combines with a superior knowledge of the customer service industry. Since I have also experience in the usage of some Business to Business Software-as-a-Service such as LiveEngage, Live persons and Bliss, I'm committed to utilizing my skills further the mission of the company that gives me the oportunity to grow with them. I have served my services to many projects, with an ability to quickly identify all isues a customer may have by maintaining high engagement with both the project and the customers.
A career timeline built from the work history available for this profile.
Bogota, Capital District, Colombia
Manager of large amounts of incoming interactions through chat, ensuring excellen service standards by answering and resolving problems as fast as possible, using the conversartional cloud and software platform LivePerson.
Bogotá, Capital District, Colombia
Answer all the questions of the customers about their services in a proper way. I was part of the loyalty department so I had to attend the customers and offer them the best options to keep them with the company.
Bogotá, Capital District, Colombia
Solve all the doubts about tracking and delivery information as well to provide efficiently and effectively solutions for the account and technical situation on the customer side.
Bogotá, Distrito Capital, Colombia
Solved all the doubts, requests, suggestions and feedback of the customers about the product, offering them all the answers kindly and in an efficient way.
Quick answers generated from the profile data available on this page.
Sofia Garcia is listed as I have more than 4 years of certificable experience in customer serivice through different channels like chat, e-mail and voice, excellent management skils combined with a superior knowledge of the CS industry..
Sofia Garcia is based in Bogotá, Capital District, Colombia.
Sofia Garcia has worked for Concentrix, Sutherland, One Link (Pty) Ltd, and Teleperformance.
You can use AeroLeads to view verified contact signals for Sofia Garcia, including work email, phone, and LinkedIn data when available.
Sofia Garcia holds Grado, Psychology from Fundación Universitaria Konrad Lorenz.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Sofia Garcia you were looking for.
